A Client Service Manager earns an average salary of Rs 476,134 per year. A skill in Project Management is associated with high pay for this job. Experience strongly influences income for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.

Rs 236,546 - Rs 1,001,667
Rs 240K
Rs 490K
Rs 1M
MEDIAN: Rs 491,750
10%
50%
90%
Rs 0Rs 1M
Salary Rs 236,546 - Rs 1,001,667
Bonus Rs 0.00 - Rs 151,348
Profit Sharing Rs 0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 239,802 - Rs 1,037,286
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 253

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Client Service Manager Job Listings

Popular Skills for Client Service Manager

Pay Difference by Location

National Average: Rs 507,213

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Client Service Manager

Gender

Female
42 %
Male
58 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
Less than 1 year
6%
1-4 years
40%
5-9 years
32%
10-19 years
21%
20 years or more
0%

Experience Affects Client Service Manager Salaries

▲71%

▲34%

National Average
Rs 507,000

▼27%

Skills That Affect Client Service Manager Salaries

Project Management
▲16%

Customer Service
▲4%

National Average
Rs 507,000



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
42 %
Male
58 %

Years of Experience

Less than 1 year
6%
1-4 years
40%
5-9 years
32%
10-19 years
21%
20 years or more
0%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 2%
vision benefits
Vision: 3%
no benefits
None: 42%