Client Service Manager with Customer Relationship Management (CRM) Skills Salary (India)

A Client Service Manager with Customer Relationship Management (CRM) skills earns an average salary of Rs 474,153 per year. Most people with this job move on to other positions after 20 years in this field. Experience strongly influences pay for this job.

Rs 246,134 - Rs 1,137,875
Rs 250K
Rs 540K
Rs 1M
MEDIAN: Rs 536,661
10%
50%
90%
Rs 0Rs 1M
Salary Rs 246,134 - Rs 1,137,875
Bonus Rs 11,920 - Rs 197,265
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 279,684 - Rs 1,169,094
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 81

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Client Service Manager Job Listings

Key Stats for Client Service Manager

Gender

Female
36 %
Male
64 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
5%
1-4 years
37%
5-9 years
31%
10-19 years
27%

Experience Affects Client Service Manager Salaries

Experienced
▲70%

Mid-Career
▲28%

National Average
Rs 545,000

▼24%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
36 %
Male
64 %

Years of Experience

Less than 1 year
5%
1-4 years
37%
5-9 years
31%
10-19 years
27%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 5%
vision benefits
Vision: 6%
no benefits
None: 33%