The average salary for a Customer Service Agent is Rs 196,457 per year. Most people move on to other jobs if they have more than 10 years' experience in this career.

Rs 120,611 - Rs 420,312
Rs 120K
Rs 220K
Rs 420K
MEDIAN: Rs 216,826
10%
50%
90%
Rs 0Rs 434K
Salary Rs 120,611 - Rs 420,312
Bonus Rs 1,930 - Rs 54,738
Commission Rs 32,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 121,130 - Rs 434,512
  • Country: India
  • Currency: INR
  • Updated: 12 Nov 2017
  • Individuals Reporting: 176

Common Career Paths for Customer Service Agent


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Customer Service Agent Job Listings

Popular Employer Salaries for Customer Service Agent

Pay Difference by Location

National Average: Rs 218,534

Larger city markers indicate a job is popular in that location.

Customer Service Agent Reviews

Q: What is it like working as a Customer Service Agent?

Customer Service Agent in New Delhi:
"Working in a private sector is not a good option in Delhi."
Pros: Environment is vey much good. Gives you a feeling of foreign cultures. Always interact with young crowd.
Cons: Shift timings and working hours. As most of the companies are MNCs, shift is mostly night shift. Further, working hrs is up to 10 in some company.

Customer Service Agent in Gurgaon:
"Customer Service is an integral part of any business."
Pros: The best thing that I like about this job is that I get to speak to lot of people from all across the globe with different accents and cultures.
Cons: Nothing as such.

Customer Service Agent in Bangalore:
"NO COMMENT."
Pros: Its good about everything enjoys a lot and there is nothing to comment bad about it and the faculty is really good.
Cons: The first thing is about the transport and the time for the transport is really a bad time to tell about the transport of our office.

Customer Service Agent in Hyderabad:
"Disgusting job."
Pros: Nothing just there is everytime stress and disencouragements on the rise they only are fucking money earners thats it.
Cons: I dont like anything about my fuxking job they will die in hell for my stress.

Related Job Salaries

Key Stats for Customer Service Agent

Gender

Female
19 %
Male
81 %
Less than 1 year
20%
1-4 years
64%
5-9 years
14%
10-19 years
2%

Experience Affects Customer Service Agent Salaries

Mid-Career
▲40%

National Average
Rs 219,000

▼11%

Skills That Affect Customer Service Agent Salaries

National Average
Rs 219,000


Oral / Verbal Communication
▼13%

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
20%
1-4 years
64%
5-9 years
14%
10-19 years
2%

Common Health Benefits

medical benefits
Medical: 59%
dental benefits
Dental: 5%
vision benefits
Vision: 3%
no benefits
None: 41%