An Entry-Level Customer Service Agent earns an average salary of Rs 190,799 per year. A skill in Customer Service is associated with high pay for this job.

Rs 107,833 - Rs 360,263
Rs 110K
Rs 190K
Rs 360K
MEDIAN: Rs 191,921
10%
50%
90%
Rs 0Rs 365K
Salary Rs 107,833 - Rs 360,263
Bonus Rs 1,939 - Rs 40,000
Profit Sharing Rs 15,000
Commission Rs 12,208
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 109,013 - Rs 365,249
  • Country: India
  • Currency: INR
  • Updated: 17 Jan 2018
  • Individuals Reporting: 336

Job Description for Customer Service Agent

Customer service agents work in many types of private businesses, including at retail, insurance, and travel establishments. Customer service agents spend most of their time working with customers and clients to develop and strengthen business-customer relationships. These relationships are vital to the growth and prosperity of companies, as frustrated customers may not return for future business and the company could develop a bad reputation for poor customer care.

Read More...

Customer Service Agent Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Customer Service Agent Job Listings

Customer Service Agent Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Agent in Bangalore:
"Post device feedback analysis assisting customer re."

Key Stats for Customer Service Agent

Gender

Female
19 %
Male
81 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 12 votes.
Less than 1 year
22%
1-4 years
72%
5-9 years
7%

Skills That Affect Customer Service Agent Salaries


National Average
Rs 195,000

Oral / Verbal Communication
▼5%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 12 votes.

Gender

Female
19 %
Male
81 %

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 4%
vision benefits
Vision: 4%
no benefits
None: 43%