Customer Service Manager with Windows Operating System General Use Skills Salary (India)

A Customer Service Manager with Windows Operating System General Use skills earns an average salary of Rs 341,835 per year. Experience strongly influences income for this job. People in this job generally don't have more than 20 years' experience.

Rs 175,122 - Rs 1,208,048
Rs 180K
Rs 460K
Rs 1M
MEDIAN: Rs 461,560
10%
50%
90%
Rs 0Rs 1M
Salary Rs 175,122 - Rs 1,208,048
Bonus Rs 1,000 - Rs 200,000
Profit Sharing Rs 51.50
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 188,093 - Rs 1,401,336
  • Country: India
  • Currency: INR
  • Updated: 20 Jan 2018
  • Individuals Reporting: 68

Job Description for Customer Service Manager

A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer service manager may arrange for all of the employees to have extra training classes, which may be administered by someone else or directly by the manager.

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Customer Service Manager Tasks

  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.

Customer Service Manager Job Listings

Key Stats for Customer Service Manager

Gender

Female
32 %
Male
68 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
4%
1-4 years
31%
5-9 years
26%
10-19 years
35%
20 years or more
3%

Experience Affects Customer Service Manager Salaries

Experienced
▲98%

Mid-Career
▲5%

National Average
Rs 465,000

Entry-Level
▼33%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
32 %
Male
68 %

Years of Experience

Less than 1 year
4%
1-4 years
31%
5-9 years
26%
10-19 years
35%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 6%
vision benefits
Vision: 10%
no benefits
None: 28%