The average salary for a Customer Service Manager with Customer Service Metrics skills in India is ₹775,031.
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₹402k - ₹2m
₹5k - ₹207k
₹0 - ₹40k
₹436k - ₹2m
Your Market Worth Over Time
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Job Description for Customer Service Manager
A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer ser…Read more
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Popular Skills for Customer Service Manager
Skills in Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Problem Solving, People Management, Customer Relationship Management (CRM) and Customer Service.
Pay by Experience Level for Customer Service Manager
An early career Customer Service Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of ₹450,000 based on 13 salaries. A mid-career Customer Service Manager with 5-9 years of experience earns an average total compensation of ₹950,000 based on 26 salaries. An experienced Customer Service Manager with 10-19 years of experience earns an average total compensation of ₹991,587 based on 34 salaries.
Pay Difference by Location
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Employees with Customer Service Manager in their job title in Gurgaon, Haryana earn an average of 130.5% more than the national average. These job titles also find higher than average salaries in Hyderabad, Andhra Pradesh (73.1% more) and New Delhi, Delhi (30.3% more). The lowest salaries can be found in Gurgaon, Delhi (35.5% less), Pune, Maharashtra (32.4% less) and Mumbai, Maharashtra (22.6% less).
Years of Experience
This data is based on 73 survey responses.
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