Average Customer Service Manager Salary in India

The top respondents for the job title Customer Service Manager are from the companies Amazon.com Inc, Vodafone and ICICI Bank. Reported salaries are highest at Vodafone where the average pay is Rs 827,740. Other companies that offer high salaries for this role include Amazon.com Inc, earning around Rs 608,068. ICICI Bank pays the lowest at around Rs 423,000. HDFC Bank Pvt Ltd also pays on the lower end of the scale, paying Rs 450,000.

Skills in Customer Relationship Management (CRM) and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Problem Solving, People Management and Customer Service.

An entry-level Customer Service Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of Rs 256,021 based on 25 salaries. An early career Customer Service Manager with 1-4 years of experience earns an average total compensation of Rs 358,815 based on 181 salaries. A mid-career Customer Service Manager with 5-9 years of experience earns an average total compensation of Rs 643,332 based on 231 salaries. An experienced Customer Service Manager with 10-19 years of experience earns an average total compensation of Rs 993,142 based on 309 salaries. In their late career (20 years and higher), employees earn an average total compensation of Rs 1,235,688.

Employees with Customer Service Manager in their job title in Gurgaon, Haryana earn an average of 48.9% more than the national average. These job titles also find higher than average salaries in Bangalore, Karnataka (7.4% more) and Mumbai, Maharashtra (4.2% more). The lowest salaries can be found in New Delhi, Delhi (24.0% less), Hyderabad, Andhra Pradesh (10.4% less) and Pune, Maharashtra (9.5% less).