A Customer Service Manager earns an average salary of Rs 570,182 per year. Experience strongly influences income for this job. A skill in Customer Service Metrics is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.

Rs 237,704 - Rs 1,520,292
Rs 240K
Rs 590K
Rs 2M
MEDIAN: Rs 592,517
10%
50%
90%
Rs 0Rs 1M
Salary Rs 237,704 - Rs 1,520,292
Bonus Rs 5,048 - Rs 199,444
Profit Sharing Rs 0.00 - Rs 123,067
Commission Rs 60,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 244,974 - Rs 1,667,066
  • Country: India
  • Currency: INR
  • Updated: 20 Sep 2017
  • Individuals Reporting: 435

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United States (change)

Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of Rs 362,000 based on 146 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of Rs 574,000 based on 162 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of Rs 920,000 based on 166 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of Rs 1,456,000 based on 22 salaries.

Pay Difference by Location

76%

33%

16%

9%

4%

-2%

-7%

-28%

-44%

National Average: Rs 622,180

Larger city markers indicate a job is popular in that location.

Customer Service Manager Reviews

Q: What is it like working as a Customer Service Manager?

Customer Service Manager in Mumbai:
"Salary Survey Customer Service Manager General Insurance IND"
Pros: Learning and opportunity for experimenting with the products and processes Friends at work place
Cons: Over lapping of responsibilities Unclear roles and responsibilities

Related Job Salaries

Key Stats for Customer Service Manager

Gender

Female
30 %
Male
70 %
Less than 1 year
3%
1-4 years
23%
5-9 years
25%
10-19 years
42%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲134%

▲48%

National Average
Rs 622,000

▼8%

▼42%

Skills That Affect Customer Service Manager Salaries


National Average
Rs 622,000

Customer Relationship Management (CRM)
▼4%





Gender

Female
30 %
Male
70 %

Years of Experience

Less than 1 year
3%
1-4 years
23%
5-9 years
25%
10-19 years
42%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 7%
vision benefits
Vision: 7%
no benefits
None: 28%
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