Customer Service Team Leader with Team Management Skills Salary (India)

A Customer Service Team Leader with Team Management skills earns an average salary of Rs 364,879 per year. Most people with this job move on to other positions after 20 years in this career. Experience strongly influences income for this job.

Rs 198,886 - Rs 710,848
Rs 200K
Rs 400K
Rs 710K
MEDIAN: Rs 400,266
10%
50%
90%
Rs 0Rs 732K
Salary Rs 198,886 - Rs 710,848
Bonus Rs 4,805 - Rs 80,496
Profit Sharing Rs 49,132
Commission Rs 27,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 202,303 - Rs 732,704
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 371

Job Description for Customer Service Team Leader

Customer service team leaders complete a variety of tasks, usually under the supervision of a team supervisor. They are typically former customer service representatives who have shown that they have excellent customer service skills and above-average knowledge of their companies. However, some companies hire team leaders directly from outside when the applicants show that they have ample experience. In general, team leaders must have a high school diploma and customer service experience, although a bachelor's degree may be preferred. Shifts for team leaders vary, with some services available 24 hours a day and requiring team leaders for overnight and weekend shifts.

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Customer Service Team Leader Tasks

  • Lead a team of customer service representatives, define standards, and determine goals or objectives.
  • Handle customer inquiries.
  • Train existing and new employees in topics such as safety, standards, and team language.
  • Research and follow up on account or service problems to identify and solve root causes.

Popular Employer Salaries for Customer Service Team Leader

Customer Service Team Leader Job Listings

Pay Difference by Location

National Average: Rs 409,873

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Team Leader

Gender

Female
14 %
Male
86 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 24 votes.
Less than 1 year
2%
1-4 years
35%
5-9 years
48%
10-19 years
16%

Experience Affects Customer Service Team Leader Salaries

▲37%

▲1%

National Average
Rs 410,000

▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 24 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
48%
10-19 years
16%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 8%
vision benefits
Vision: 7%
no benefits
None: 26%