Average Customer Service Team Leader Salary in India

Rs 402,339
Avg. SalaryShow Hourly Rate
Rs 42,500
Bonus
Rs 50,000
Commission
Rs 48,796
Profit Sharing
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The average salary for a Customer Service Team Leader in India is Rs 402,339.
10%
Rs 202k
10%
Rs 402k
50%
Rs 772k
90%
90%
MEDIAN Rs 402,339
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United States (change)
Salary
Rs 202k - Rs 772k
Bonus
Rs 10k - Rs 152k
Profit Sharing
Rs 2k - Rs 123k
Commission
Rs 10k - Rs 125k
Total Pay
Rs 207k - Rs 798k

Your Market Worth Over Time

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Job Description for Customer Service Team Leader

Customer Service Team Leader Tasks
  • Lead a team of customer service representatives, define standards, and determine goals or objectives.
  • Handle customer inquiries.
  • Train existing and new employees in topics such as safety, standards, and team language.
  • Research and follow up on account or service problems to identify and solve root causes.

Popular Employer Salaries for Customer Service Team Leader

The top respondents for the job title Customer Service Team Leader are from the companies Amazon.com Inc, Tata Consultancy Services Limited and Techmahindra Ltd. Reported salaries are highest at Tata Consultancy Services Limited where the average pay is Rs 600,355. Other companies that offer high salaries for this role include Sutherland Global Services Inc. and Techmahindra Ltd, earning around Rs 600,000 and Rs 500,000, respectively. Infosys BPO pays the lowest at around Rs 300,000. Amazon.com Inc and 24/7 Customer also pay on the lower end of the scale, paying Rs 354,385 and Rs 450,000, respectively.

Career Paths

Explore the most common career paths for Customer Service Team Leader. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Team Leader
Assistant Manager, Customer Service
Operations Manager
Customer Service Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Team Leader Job Listings

Popular Skills for Customer Service Team Leader

Skills in Customer Service, Team Management, Operations Management, Team Leadership and People Management are correlated to pay that is above average.

Pay by Experience Level for Customer Service Team Leader

An entry-level Customer Service Team Leader with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of Rs 229,826 based on 11 salaries. An early career Customer Service Team Leader with 1-4 years of experience earns an average total compensation of Rs 338,214 based on 289 salaries. A mid-career Customer Service Team Leader with 5-9 years of experience earns an average total compensation of Rs 446,735 based on 312 salaries. An experienced Customer Service Team Leader with 10-19 years of experience earns an average total compensation of Rs 590,657 based on 121 salaries.
Employees with Customer Service Team Leader in their job title in Mumbai, Maharashtra earn an average of 21.0% more than the national average. These job titles also find higher than average salaries in Gurgaon, Haryana (18.9% more) and Bangalore, Karnataka (14.9% more). The lowest salaries can be found in Kolkata, West Bengal (27.4% less).

Years of Experience

This data is based on 733 survey responses.
Entry Level
1.5%
Early Career
39.4%
Mid Career
42.6%
Experienced
16.5%

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