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Average Call Center Representative with Computer Service Skills Hourly Pay

$13.48
Avg. Hourly RateShow Salary
$1,250
Bonus
$300
Commission
What am I worth?
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How should I pay?
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The average hourly pay for a Call Center Representative with Computer Service skills is $13.48.
10%
$9.97
MEDIAN
$13.48
90%
$18.08
Is Call Center Representative your job title? Find out what you should be paid
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Hourly Rate
$10 - $18
Bonus
$199 - $4,027
Commission
$0 - $300
Total Pay
$21,267 - $40,535
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What Do Call Center Representatives Do?

Call Center Representative Tasks
  • Consult with customers by telephone to provide information, take orders, answer questions and handle complaints.
  • Place outbound calls, following a script to generate sales.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.
  • Update customer files and databases.

Career Paths

Explore the most common career paths for Call Center Representative. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Call Center Representative
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Call Center Representative Job Listings

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What Are Popular Skills for Call Center Representatives?

Skills in Customer Service, Call Center Operations, Phone Support, Typing and Customer Relations are correlated to pay that is above average.

What is the Pay by Experience Level for Call Center Representatives?

An entry-level Call Center Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.18 based on 6 salaries. An early career Call Center Representative with 1-4 years of experience earns an average total compensation of $12.51 based on 99 salaries. A mid-career Call Center Representative with 5-9 years of experience earns an average total compensation of $15.15 based on 37 salaries. An experienced Call Center Representative with 10-19 years of experience earns an average total compensation of $15.72 based on 24 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.

Pay Difference by Location

Learn more about cost of living by city.
Employees with Call Center Representative in their job title in Phoenix, Arizona earn an average of 33.5% more than the national average. These job titles also find higher than average salaries in Columbus, Ohio (20.2% more) and Chicago, Illinois (18.7% more). The lowest salaries can be found in Orlando, Florida (14.0% less).

Years of Experience

This data is based on 171 survey responses.
Entry Level
3.5%
Early Career
57.9%
Mid Career
21.6%
Experienced
14.0%
Late Career
2.9%