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Average Call Center Representative with Microsoft Excel Skills Hourly Pay

$14.04
Avg. Hourly RateShow Salary
$1,011
Bonus
$5,800
Commission
$750
Profit Sharing
What am I worth?
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How should I pay?
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The average hourly pay for a Call Center Representative with Microsoft Excel skills is $14.04.
10%
$10.40
MEDIAN
$14.04
90%
$18.74
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Hourly Rate
$10 - $19
Bonus
$200 - $5,000
Profit Sharing
$0 - $750
Commission
$0 - $5,800
Total Pay
$22,436 - $41,767
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What Do Call Center Representatives Do?

Call Center Representative Tasks
  • Consult with customers by telephone to provide information, take orders, answer questions and handle complaints.
  • Place outbound calls, following a script to generate sales.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.
  • Update customer files and databases.

Career Paths

Explore the most common career paths for Call Center Representative. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Call Center Representative
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Call Center Representative Job Listings

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What Are Popular Skills for Call Center Representatives?

Skills in Call Center Operations and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations, Typing and Customer Service.

What is the Pay by Experience Level for Call Center Representatives?

An entry-level Call Center Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $11.71 based on 11 salaries. An early career Call Center Representative with 1-4 years of experience earns an average total compensation of $13.51 based on 56 salaries. A mid-career Call Center Representative with 5-9 years of experience earns an average total compensation of $13.81 based on 34 salaries. An experienced Call Center Representative with 10-19 years of experience earns an average total compensation of $15.15 based on 31 salaries. In their late career (20 years and higher), employees earn an average total compensation of $15.

Years of Experience

This data is based on 138 survey responses.
Entry Level
8.0%
Early Career
40.6%
Mid Career
24.6%
Experienced
22.5%
Late Career
4.3%