Call Center Representative with Customer Relationship Management (CRM) Skills Salary

Median pay for Call Center Representatives with Customer Relationship Management (CRM) skills lies in the neighborhood of $13.36 per hour. Men are in the minority of survey respondents, with female Call Center Representatives with Customer Relationship Management (CRM) skills making up 71 percent. Medical benefits are awarded to a fair number, and the greater part earn dental coverage. Job satisfaction is considered about average by most people in this profession. Participants in PayScale's salary questionnaire provided the particulars of this report.

$28,734 - $60,000
$29K
$45K
$60K
MEDIAN: $44,662
10%
50%
90%

Add this chart to your site: 640px    300px

$10.14 - $18.66
$10
$14
$19
MEDIAN: $13.66
10%
50%
90%

Add this chart to your site: 640px    300px

$0$60K
Salary $28,734 - $60,000
Bonus $51.52 - $6,020
Commission $3,650
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,536 - $45,863
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 19
Hourly Data $0$29
Hourly Rate $10.14 - $18.66
Overtime $13.64 - $29.70
Annual Data $0$45K
Bonus $51.52 - $6,020
Commission $3,650
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,536 - $45,863
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 99

Find Out Exactly What You Should Be Paid

United States (change)

Call Center Representative Job Listings

Pay by Experience Level for Call Center Representative

Pay by Experience for a Call Center Representative has a negative trend. An entry-level Call Center Representative with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 77 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Call Center Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 41 salaries. An experienced Call Center Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $34,000 based on 24 salaries. A Call Center Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $28,000 based on 9 salaries.

Key Stats for Call Center Representative

Gender

Female
69 %
Male
31 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.
Less than 1 year
4%
1-4 years
48%
5-9 years
25%
10-19 years
19%
20 years or more
4%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Call Center Representative Salaries

Experienced
▲9%

Mid-Career
▲7%

National Average
$31,000

Entry-Level
▼6%

Late-Career
▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
4%
1-4 years
48%
5-9 years
25%
10-19 years
19%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 68%
vision benefits
Vision: 54%
no benefits
None: 22%
ADVERTISEMENT