Call Center Representative with Customer Service Metrics Skills Salary

A Call Center Representative with Customer Service Metrics skills earns an average wage of $13.12 per hour. Most people with this job move on to other positions after 20 years in this field. Experience does not have a big impact on this job’s rate.

$30,201 - $47,223
$30K
$38K
$47K
MEDIAN: $37,880
10%
50%
90%

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$10.11 - $18.86
$10
$14
$19
MEDIAN: $14.37
10%
50%
90%

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$0$47K
Salary $30,201 - $47,223
Bonus $405.47 - $13,019
Profit Sharing $950
Commission $7,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,629 - $42,425
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 10
Hourly Data $0$28
Hourly Rate $10.11 - $18.86
Overtime $15.17 - $28.03
Annual Data $0$42K
Bonus $405.47 - $13,019
Commission $7,200
Profit Sharing $950
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,629 - $42,425
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 88

Find Out Exactly What You Should Be Paid

United States (change)

Call Center Representative Job Listings

Key Stats for Call Center Representative

Gender

Female
68 %
Male
32 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 33 votes.
Less than 1 year
8%
1-4 years
51%
5-9 years
24%
10-19 years
13%
20 years or more
3%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Call Center Representative Salaries

National Average
$32,000

Experienced
▼1%

Entry-Level
▼5%

Mid-Career
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 33 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
8%
1-4 years
51%
5-9 years
24%
10-19 years
13%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 68%
vision benefits
Vision: 65%
no benefits
None: 21%
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