Average Mid-Career Customer Service Specialist with Microsoft Office Skills Hourly Pay

$16.00
Avg. Hourly RateShow Salary
$1,973
Bonus
$1,200
Commission
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The average hourly pay for a Mid-Career Customer Service Specialist with Microsoft Office skills is $16.00.
10%
$11.68
MEDIAN
$16
90%
$20.92
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United States (change)
Hourly Rate
$12 - $21
Bonus
$485 - $4,122
Commission
$440 - $4,600
Total Pay
$25,570 - $47,872

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills that pay less than market rate include Phone Support, Call Center Operations, Data Entry, Customer Relations and Customer Service.

Pay by Experience Level for Customer Service Specialist

An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.81 based on 45 salaries. An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation of $15.08 based on 418 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $16.66 based on 283 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.

Pay Difference by Location

Learn more about cost of living by city.
Employees with Customer Service Specialist in their job title in Seattle, Washington earn an average of 10.9% more than the national average. These job titles also find higher than average salaries in Dallas, Texas (7.6% more) and Tampa, Florida (1.4% more). The lowest salaries can be found in Houston, Texas (9.5% less) and Portland, Oregon (9.3% less).

Years of Experience

This data is based on 893 survey responses.
Entry Level
5.0%
Early Career
46.8%
Experienced
31.7%
Late Career
16.5%