Customer Success Manager with Software as a Service (SaaS) Skills Salary

The average pay for a Customer Success Manager with Software as a Service (SaaS) skills is $65,217 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience. Most people with this job move on to other positions after 20 years in this field.

$44,648 - $100,948
$45K
$64K
$100K
MEDIAN: $64,185
10%
50%
90%

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$19.57 - $26.44
$21
MEDIAN: $20.54
50%

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$0$112K
Salary $44,648 - $100,948
Bonus $2,424 - $24,832
Profit Sharing $1,000
Commission $1,250 - $40,976
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,515 - $112,114
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 400
Hourly Data $0$32
Hourly Rate $20.54
Overtime $32.00
Annual Data $0$112K
Bonus $2,424 - $24,832
Commission $1,250 - $40,976
Profit Sharing $1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,515 - $112,114
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 7

Customer Success Manager Job Listings

Pay by Experience Level for Customer Success Manager

Pay by Experience for a Customer Success Manager has a positive trend. An entry-level Customer Success Manager with less than 5 years of experience can expect to earn an average total compensation of $65,000 based on 172 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Success Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $85,000 based on 76 salaries. An experienced Customer Success Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $90,000 based on 40 salaries. A Customer Success Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $82,000 based on 5 salaries.

Pay Difference by Location

National Average: $71,182

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Success Manager

Gender

Female
56 %
Male
44 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 78 votes.
Less than 1 year
2%
1-4 years
59%
5-9 years
24%
10-19 years
12%
20 years or more
2%

Experience Affects Customer Success Manager Salaries

Experienced
▲26%

Mid-Career
▲19%

Late-Career
▲15%

National Average
$71,000

▼9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 78 votes.

Gender

Female
56 %
Male
44 %

Years of Experience

Less than 1 year
2%
1-4 years
59%
5-9 years
24%
10-19 years
12%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 88%
vision benefits
Vision: 78%
no benefits
None: 5%