Average Desktop Support Technician with Troubleshooting Skills Hourly Pay

$18.79
Avg. Hourly RateShow Salary
$985
Bonus
$305
Profit Sharing
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The average hourly pay for a Desktop Support Technician with Troubleshooting skills is $18.79.
10%
$13.91
MEDIAN
$18.79
90%
$26.75
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United States (change)
Hourly Rate
$14 - $27
Bonus
$225 - $2,959
Profit Sharing
$250 - $1,750
Total Pay
$30,720 - $60,740

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Job Description for Desktop Support Technician

Desktop Support Technician Tasks
  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

Popular Employer Salaries for Desktop Support Technician

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Popular Skills for Desktop Support Technician

Skills in Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 2), Computer Hardware Technician, Information Technology (IT) Support and Customer Service are correlated to pay that is above average.

Pay by Experience Level for Desktop Support Technician

An entry-level Desktop Support Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.59 based on 18 salaries. An early career Desktop Support Technician with 1-4 years of experience earns an average total compensation of $18.08 based on 249 salaries. A mid-career Desktop Support Technician with 5-9 years of experience earns an average total compensation of $21.01 based on 118 salaries. An experienced Desktop Support Technician with 10-19 years of experience earns an average total compensation of $22.45 based on 93 salaries. In their late career (20 years and higher), employees earn an average total compensation of $24.
Employees with Desktop Support Technician in their job title in Seattle, Washington earn an average of 32.3% more than the national average. These job titles also find higher than average salaries in Houston, Texas (22.2% more) and Washington, District of Columbia (17.1% more). The lowest salaries can be found in Dallas, Texas (4.2% less) and Chicago, Illinois (1.6% less).

Years of Experience

This data is based on 508 survey responses.
Entry Level
3.5%
Early Career
49.0%
Mid Career
23.2%
Experienced
18.3%
Late Career
5.9%