The average salary for a Desktop Support Technician with Software Installation & Upgrade skills in Chicago, Illinois is $47,027.
Is Desktop Support Technician your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
$37k - $60k
$0 - $25
$34k - $61k
Find your market worth – how it works:
Tell us about your job and pay factors like skills and education
Find your market worth with a report tailored to you
Negotiate your pay with confidence
Job Description for Desktop Support Technician
Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how t…Read more
Desktop Support Technician Tasks
- Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
- Coordinate with vendors to resolve problems.
- Add or replace memory, new keyboards, motherboards, and other components.
- Set up and troubleshoot domains, user accounts and software accounts.
- Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
Desktop Support Technician Job Listings
Search for more jobs
Popular Skills for Desktop Support Technician
Help Desk / Desktop Support
Computer Hardware Technician
Skills in Help Desk / Desktop Support (Tier 2), Computer Hardware Technician, Information Technology (IT) Support and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Desktop Support Technician in their job title in Boston, Massachusetts earn an average of 19.1% more than the national average. These job titles also find higher than average salaries in Nashville, Tennessee (17.5% more) and Washington, District of Columbia (6.9% more). The lowest salaries can be found in Columbus, Ohio (14.9% less) and Dallas, Texas (8.6% less).
Years of Experience
This data is based on 7 survey responses.
Related Job Salaries
$12 - $22
$15 - $37
$12 - $25
$15 - $45
$8 - $12
$12 - $30
$8 - $15