Help Desk Technician with Help Desk / Desktop Support (Tier 2) Skills Salary

The average rate for a Help Desk Technician with Help Desk / Desktop Support (Tier 2) skills is $18.38 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.

$33,210 - $59,952
$33K
$43K
$60K
MEDIAN: $43,081
10%
50%
90%

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$13.22 - $25.53
$13
$19
$26
MEDIAN: $18.65
10%
50%
90%

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$0$59K
Salary $33,210 - $59,952
Bonus $0.00 - $3,589
Profit Sharing $255.32 - $5,034
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,599 - $59,202
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 346
Hourly Data $0$40
Hourly Rate $13.22 - $25.53
Overtime $18.43 - $40.35
Annual Data $0$59K
Bonus $0.00 - $3,589
Profit Sharing $255.32 - $5,034
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,599 - $59,202
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 361

Find Out Exactly What You Should Be Paid

United States (change)

Help Desk Technician Job Listings

Pay by Experience Level for Help Desk Technician

Pay by Experience for a Help Desk Technician has a positive trend. An entry-level Help Desk Technician with less than 5 years of experience can expect to earn an average total compensation of $39,000 based on 430 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Help Desk Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $42,000 based on 234 salaries. An experienced Help Desk Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $46,000 based on 125 salaries. A Help Desk Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $47,000 based on 23 salaries.

Pay Difference by Location

National Average: $41,794

Larger city markers indicate a job is popular in that location.

Key Stats for Help Desk Technician

Gender

Female
14 %
Male
86 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 167 votes.
Less than 1 year
1%
1-4 years
49%
5-9 years
28%
10-19 years
19%
20 years or more
4%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Technician Salaries

Late-Career
▲13%

Experienced
▲9%

▲1%

National Average
$42,000

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 167 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
1%
1-4 years
49%
5-9 years
28%
10-19 years
19%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 72%
vision benefits
Vision: 62%
no benefits
None: 15%
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