The average salary for a Help Desk Technician with Microsoft Office skills in Cincinnati, Ohio is $35,000.
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What Do Help Desk Technicians Do?
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
Help Desk Technician Job Listings
What Are Popular Skills for Help Desk Technicians?
Skills in Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 1), Customer Service and Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support.
Pay Difference by Location
Employees with Help Desk Technician in their job title in New York, New York earn an average of 48.6% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (45.0% more) and San Diego, California (44.3% more). The lowest salaries can be found in Phoenix, Arizona (17.1% less) and Nashville, Tennessee (1.1% less).
Years of Experience
This data is based on 5 survey responses.
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