Quality Assurance (QA) Director Advice

Q: What is it like working as a Quality Assurance (QA) Director?

Quality Assurance (QA) Director in Dallas:
"It's not just a job."
Being a Quality Director is much more that a job, it has to be a way of life. If you are responsible for others following rules and protocols, you can't expect to not be held accountable yourself. This means at work and outside of work. You are held to a higher standard than others. You are scrutinized at all times to see if you will bend or break the rules - and thus "give permission" for others to do so. You have to have a strong moral compass and backbone to stand up for what is right, even to the point of leaving a job that does not want to adhere to regulations. But, if you do these things, you will be respected by others and be able to respect yourself.

Quality Assurance (QA) Director in Portland:
"Networking."
"it is not what you know, it is who you know". If I had known how important networking was to advancement in my career I would have begun in college. Also, when you get into top management positions, it is a small world and most executives know each other. Do not burn any bridges early in your career or it will come back to haunt you later.

Quality Assurance (QA) Director in Philadelphia:
Grow thick skin quick. Operations staff consider you the sheriff in town.

Quality Assurance (QA) Director in Dallas:
Pros: The opportunity to make processes run smoother.
Cons: Not knowing what is expected of me.

Quality Assurance (QA) Director in Seattle:
"Research skills and documentation."
In this world of standards and specifications governing pretty much everything we do, to become a standout, all new employees need to do is know where to find accurate and verifiable information. One would think the GEN X, Y & Millennials would be experts at this. But the ones I've hired seem to be missing 2 critical components: The Discipline to dig for answers, and when they do, there is "no filter" -- no innate understanding of even the basics of right or wrong for them to interpret and apply information. And the really difficult part of training todays workforce is that things like discipline and Grit to follow through with projects is one of those virtues which, by the time they are in their early 20's, is very difficult to teach or instill. By then their paradigms are set and their filters are set to sift-out only what applies to their world. To combat this in our work place I focus on teaming and the process approach toward job completion.

Quality Assurance (QA) Director in Shreveport:
"Honest."
Pros: The availability to correct issues.
Cons: Not paid as much as my peers jut work twice as hard.

Quality Assurance (QA) Director in Essington:
"Quality is a thankless Job so you have to love it to do."
Gather as much subject matter knowledge as possible.