Average Senior Customer Service Representative (CSR) Hourly Pay in Irvine, California

$21.92
Avg. Base Hourly Rate (USD)
10%
$18.62
MEDIAN
$21.92
90%
$24.83

The average hourly pay for a Senior Customer Service Representative (CSR) is $21.92

Hourly Rate
$19 - $25
Bonus
$0 - $3k
Total Pay
$39k - $58k
Is Average Senior Customer Service Representative (CSR) Hourly Pay in Irvine, California your job title? Find out what you should be paid
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What is the Pay by Experience Level for Senior Customer Service Representative (CSR)s?

What Do Senior Customer Service Representative (CSR)s Do?

Senior Customer Service Representative (CSR) Tasks
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • May mentor or give direction to junior team members and provide training on best practices.
  • May assist management in ensuring performance goals are met.
  • Assists the Customer Service Representative (CSR) with difficult cases.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
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Gender Breakdown

Female
100.0%
This data is based on 4 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

90%

Dental

100%

Vision

100%