Average Senior Customer Service Representative (CSR) Salary in San Jose, California

$70,000
Avg. Base Salary (USD)

The average salary for a Senior Customer Service Representative (CSR) is $70,000

Base Salary
$0 - $70k
Total Pay
$40k - $71k
Is Average Senior Customer Service Representative (CSR) Salary in San Jose, California your job title? Find out what you should be paid
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What Do Senior Customer Service Representative (CSR)s Do?

Senior Customer Service Representative (CSR) Tasks
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • May mentor or give direction to junior team members and provide training on best practices.
  • May assist management in ensuring performance goals are met.
  • Assists the Customer Service Representative (CSR) with difficult cases.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
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Gender Breakdown

Female
60.0%
Male
40.0%
This data is based on 5 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

80%

Dental

80%

Vision

80%

None

20%