Average Senior Customer Service Representative (CSR) Hourly Pay in Ontario, California

$17.22
Avg. Base Hourly Rate (USD)
25%
$15.85
MEDIAN
$17.22
75%
$20.64

The average hourly pay for a Senior Customer Service Representative (CSR) is $17.22

Hourly Rate
$16 - $21
Total Pay
$35k - $44k
Is Average Senior Customer Service Representative (CSR) Hourly Pay in Ontario, California your job title? Find out what you should be paid
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What Do Senior Customer Service Representative (CSR)s Do?

Senior Customer Service Representative (CSR) Tasks
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • May mentor or give direction to junior team members and provide training on best practices.
  • May assist management in ensuring performance goals are met.
  • Assists the Customer Service Representative (CSR) with difficult cases.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
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Gender Breakdown

Female
100.0%
This data is based on 6 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

86%

Dental

86%

Vision

71%

None

14%