Average Mid-Career Service Delivery Manager with Customer Relationship Management (CRM) Skills Salary

$71,840
Avg. SalaryShow Hourly Rate
$6,861
Bonus
$8,500
Commission
$5,087
Profit Sharing
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The average salary for a Mid-Career Service Delivery Manager with Customer Relationship Management (CRM) skills is $71,840.
10%
$48k
MEDIAN
$72k
90%
$120k
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United States (change)
Salary
$48k - $120k
Bonus
$1k - $16k
Profit Sharing
$3k - $10k
Commission
$0 - $9k
Total Pay
$44k - $123k

Your Market Worth Over Time

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Job Description for Service Delivery Manager

Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

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Popular Skills for Service Delivery Manager

Skills in People Management, Project Management, Operations Management, Customer Service and Client Interaction are correlated to pay that is above average.

Pay by Experience Level for Service Delivery Manager

An early career Service Delivery Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $65,561 based on 91 salaries. An experienced Service Delivery Manager with 10-19 years of experience earns an average total compensation of $92,172 based on 198 salaries. In their late career (20 years and higher), employees earn an average total compensation of $108,479.

Pay Difference by Location

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Years of Experience

This data is based on 370 survey responses.
Early Career
24.6%
Experienced
53.5%
Late Career
21.9%