Average Mid-Career Service Delivery Manager with Information Technology Infrastructure Library (ITIL) Skills Salary

$95,472
Avg. SalaryShow Hourly Rate
$9,759
Bonus
$6,000
Profit Sharing
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The average salary for a Mid-Career Service Delivery Manager with Information Technology Infrastructure Library (ITIL) skills is $95,472.
10%
$61k
MEDIAN
$95k
90%
$125k
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United States (change)
Salary
$61k - $125k
Bonus
$2k - $20k
Profit Sharing
$4k - $10k
Total Pay
$60k - $135k

Your Market Worth Over Time

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Job Description for Service Delivery Manager

Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

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Popular Skills for Service Delivery Manager

Skills that pay less than market rate include Customer Service, Customer Relationship Management (CRM), Operations Management, Project Management and People Management.

Pay by Experience Level for Service Delivery Manager

An early career Service Delivery Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $74,359 based on 54 salaries. An experienced Service Delivery Manager with 10-19 years of experience earns an average total compensation of $106,076 based on 136 salaries. In their late career (20 years and higher), employees earn an average total compensation of $116,182.

Pay Difference by Location

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Years of Experience

This data is based on 258 survey responses.
Early Career
20.9%
Experienced
52.7%
Late Career
26.4%