Average Service Desk Analyst Hourly Pay in Philadelphia, Pennsylvania

$20.99
Avg. Base Hourly Rate (USD)
25%
$17.49
MEDIAN
$20.99
75%
$22.41

The average hourly pay for a Service Desk Analyst is $20.99

Hourly Rate
$17 - $22
Total Pay
$32k - $57k
Is Average Service Desk Analyst Hourly Pay in Philadelphia, Pennsylvania your job title? Find out what you should be paid
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What is the Pay by Experience Level for Service Desk Analysts?

What Do Service Desk Analysts Do?

Service Desk Analyst Tasks
  • Respond to inquiries and user problems, document classification of incidents, and diagnose hardware and software.
  • Follow up with customers to ensure resolution and close out incidents in the tracking system.
  • Detect trends and patterns in incidents and maintenance, and provide ad hoc reports.
  • Collect information from users to understand and resolve problems remotely or in person.
Find your market worth – how it works:

Gender Breakdown

Male
66.7%
Female
33.3%
This data is based on 6 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

100%

Dental

100%

Vision

90%