Average Service Desk Analyst with Information Technology (IT) Support Skills Salary in Philadelphia, Pennsylvania

$39,621
Avg. Base Salary (USD)

The average salary for a Service Desk Analyst is $39,621

Base Salary
$0 - $40k
Total Pay
$39k - $53k
Is Average Service Desk Analyst with Information Technology (IT) Support Skills Salary in Philadelphia, Pennsylvania your job title? Find out what you should be paid
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What Do Service Desk Analysts Do?

Service Desk Analyst Tasks
  • Respond to inquiries and user problems, document classification of incidents, and diagnose hardware and software.
  • Follow up with customers to ensure resolution and close out incidents in the tracking system.
  • Detect trends and patterns in incidents and maintenance, and provide ad hoc reports.
  • Collect information from users to understand and resolve problems remotely or in person.
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FAQs About Service Desk Analysts

What is the highest pay for Service Desk Analysts in Philadelphia?

Our data indicates that the highest pay for a Service Desk Analyst in Philadelphia is $NaN / year

What is the lowest pay for Service Desk Analysts in Philadelphia?

Our data indicates that the lowest pay for a Service Desk Analyst in Philadelphia is $NaN / year

How can Service Desk Analysts increase their salary?

Increasing your pay as a Service Desk Analyst is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Service Desk Analyst that oversees more junior Service Desk Analysts, this experience can increase the likelihood to earn more.