Average Technical Support Representative with Help Desk / Desktop Support (Tier 2) Skills Salary

$51,597
Avg. Base Salary (USD)
25%
$49k
MEDIAN
$52k
75%
$60k

The average salary for a Technical Support Representative is $51,597

Base Salary
$49k - $60k
Bonus
$0 - $5k
Total Pay
$27k - $63k
Is Average Technical Support Representative with Help Desk / Desktop Support (Tier 2) Skills Salary your job title? Find out what you should be paid
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What is the Pay by Experience Level for Technical Support Representatives?

What Do Technical Support Representatives Do?

Technical Support Representative Tasks
  • Guide customers through the installation and updating of software and hardware.
  • Escalate complex problems to appropriate staff member or department.
  • Help customers identify and resolve problems with products by phone, through e-mail, or in person.
Find your market worth – how it works:

Gender Breakdown

Male
80.0%
Female
20.0%
This data is based on 10 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

83%

Dental

75%

Vision

67%

None

17%