▲29%
The average salary for a Technical Support Specialist with Information Technology (IT) Support skills in Austin, Texas is $45,599.
25%
$39k
MEDIAN
$46k
75%
$60k
Is Technical Support Specialist your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Salary
$39k - $60k
Bonus
$0 - $975
Total Pay
$35k - $62k
Your Market Worth Over Time
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Job Description for Technical Support Specialist
Technical Support Specialist Tasks
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.
Technical Support Specialist Job Listings
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Popular Skills for Technical Support Specialist
Avg. Salary
Popularity
Customer Service
$45,871
54 responses
Troubleshooting
$44,274
48 responses
25 responses
Technical Services
$41,500
23 responses
Phone Support
$38,177
21 responses
Skills in Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Phone Support, Technical Services, Help Desk / Desktop Support (Tier 2) and Troubleshooting.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 29.4% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (20.6% more) and San Diego, California (20.6% more). The lowest salaries can be found in Atlanta, Georgia (6.8% less).
Years of Experience
This data is based on 16 survey responses.
Early Career
100.0%
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