Average Technical Support Specialist with Technical Services Skills Salary

$53,406
Avg. SalaryShow Hourly Rate
$2,025
Bonus
$3,900
Commission
$1,843
Profit Sharing
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The average salary for a Technical Support Specialist with Technical Services skills is $53,406.
10%
$36k
10%
$53k
50%
$85k
90%
90%
MEDIAN $53,406
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United States (change)
Salary
$36k - $85k
Bonus
$251 - $8k
Profit Sharing
$103 - $7k
Commission
$1k - $26k
Total Pay
$31k - $78k

Your Market Worth Over Time

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Popular Employer Salaries for Technical Support Specialist

The top respondents for the job title Technical Support Specialist are from the companies Verizon Wireless.Reported salaries are highest at Verizon Wireless where the average pay is $35,550. Verizon Wireless pays the lowest at around $35,550.

Career Paths

Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
Systems Administrator
Technical Support Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills that pay less than market rate include Phone Support, Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2), Troubleshooting and Customer Service.

Pay by Experience Level for Technical Support Specialist

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $42,226 based on 66 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $46,499 based on 702 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $54,679 based on 361 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $59,943 based on 304 salaries. In their late career (20 years and higher), employees earn an average total compensation of $75,176.
Employees with Technical Support Specialist in their job title in Houston, Texas earn an average of 24.5% more than the national average. These job titles also find higher than average salaries in New York, New York (21.7% more) and Los Angeles, California (1.8% more). The lowest salaries can be found in Austin, Texas (21.4% less), Chicago, Illinois (5.2% less) and Seattle, Washington (0.5% less).

Years of Experience

This data is based on 1,627 survey responses.
Entry Level
4.1%
Early Career
43.1%
Mid Career
22.2%
Experienced
18.7%
Late Career
11.9%