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Average Technical Support Specialist with Technical Services Skills Salary

$54,325
Avg. SalaryShow Hourly Rate
$2,112
Bonus
$5,005
Commission
$1,820
Profit Sharing
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The average salary for a Technical Support Specialist with Technical Services skills is $54,325.
10%
$37k
MEDIAN
$54k
90%
$86k
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Salary
$37k - $86k
Bonus
$494 - $8k
Profit Sharing
$160 - $7k
Commission
$3k - $23k
Total Pay
$32k - $78k
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What Do Technical Support Specialists Do?

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Popular Employer Salaries for Technical Support Specialist

The top respondents for the job title Technical Support Specialist are from the companies Ricoh Corporation, Verizon Wireless and Amazon.com Inc. Reported salaries are highest at Cargill where the average pay is $98,000. Other companies that offer high salaries for this role include Amazon.com Inc, earning around $70,536. Ricoh Corporation pays the lowest at around $32,950. Verizon Wireless also pays on the lower end of the scale, paying $39,025.

Career Paths

Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Specialist Job Listings

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What Are Popular Skills for Technical Support Specialists?

Skills that pay less than market rate include Phone Support, Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2), Customer Service and Troubleshooting.

What is the Pay by Experience Level for Technical Support Specialists?

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $45,237 based on 65 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $48,686 based on 732 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $56,031 based on 353 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $59,876 based on 298 salaries. In their late career (20 years and higher), employees earn an average total compensation of $71,806.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 16.8% more than the national average. These job titles also find higher than average salaries in Dallas, Texas (8.5% more). The lowest salaries can be found in Atlanta, Georgia (15.7% less), Los Angeles, California (7.4% less) and Seattle, Washington (3.9% less).

Years of Experience

This data is based on 1,647 survey responses.
Entry Level
3.9%
Early Career
44.4%
Mid Career
21.4%
Experienced
18.1%
Late Career
12.1%