Average Entry-Level Technical Support Specialist Hourly Pay

$16.35
Avg. Hourly RateShow Salary
$1,953
Bonus
$6,000
Commission
$1,700
Profit Sharing
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The average hourly pay for an Entry-Level Technical Support Specialist is $16.35.
10%
$12.22
MEDIAN
$16.35
90%
$22.42
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United States (change)
Hourly Rate
$12 - $22
Bonus
$205 - $5,542
Profit Sharing
$989 - $6,153
Commission
$4,913 - $24,000
Total Pay
$28,454 - $58,778

Your Market Worth Over Time

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Technical Services and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Phone Support and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $17.20 based on 2,914 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $19.74 based on 1,403 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $21.45 based on 1,273 salaries. In their late career (20 years and higher), employees earn an average total compensation of $25.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 28.4% more than the national average. These job titles also find higher than average salaries in Minneapolis, Minnesota (24.5% more) and Phoenix, Arizona (5.9% more). The lowest salaries can be found in Atlanta, Georgia (14.1% less) and Buffalo, New York (1.2% less).

Years of Experience

This data is based on 6,215 survey responses.
Early Career
46.9%
Mid Career
22.6%
Experienced
20.5%
Late Career
10.1%