The average salary for a Late-Career Technical Support Specialist is $68,367.
Is Technical Support Specialist your job title? Get a personalized salary report!
$46k - $101k
$1k - $15k
$250 - $15k
$41k - $102k
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Technical Support Specialist
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
Technical Support Specialist Tasks
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.
Technical Support Specialist Job Listings
Popular Skills for Technical Support Specialist
Skills in Technical Services, Troubleshooting and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support and Help Desk / Desktop Support (Tier 2).
Pay by Experience Level for Technical Support Specialist
An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $42,662 based on 1,055 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $45,094 based on 3,104 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $51,286 based on 1,667 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $57,725 based on 1,309 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Specialist in their job title in Phoenix, Arizona earn an average of 29.6% more than the national average. These job titles also find higher than average salaries in New York, New York (16.9% more) and Houston, Texas (12.6% more). The lowest salaries can be found in Denver, Colorado (12.9% less).
Years of Experience
This data is based on 7,135 survey responses.
Related Job Salaries
$28k - $55k
$48k - $111k
$28k - $52k
$41k - $102k
$52k - $98k
$32k - $67k
$60k - $123k
$51k - $96k
$43k - $87k
$42k - $83k