Average Mid-Career Technical Support Specialist Salary

$51,286
Avg. SalaryShow Hourly Rate
$1,959
Bonus
$2,111
Commission
$1,540
Profit Sharing
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The average salary for a Mid-Career Technical Support Specialist is $51,286.
10%
$37k
10%
$51k
50%
$75k
90%
90%
MEDIAN $51,286
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United States (change)
Salary
$37k - $75k
Bonus
$305 - $7k
Profit Sharing
$97 - $11k
Commission
$0 - $2k
Total Pay
$33k - $72k

Your Market Worth Over Time

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Popular Employer Salaries for Technical Support Specialist

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2), Troubleshooting and Customer Service.

Pay by Experience Level for Technical Support Specialist

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $42,662 based on 1,055 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $45,094 based on 3,104 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $57,725 based on 1,309 salaries. In their late career (20 years and higher), employees earn an average total compensation of $68,367.
Employees with Technical Support Specialist in their job title in San Diego, California earn an average of 21.6% more than the national average. These job titles also find higher than average salaries in Boston, Massachusetts (11.9% more) and Chicago, Illinois (5.4% more).

Years of Experience

This data is based on 6,016 survey responses.
Entry Level
17.5%
Early Career
51.6%
Experienced
21.8%
Late Career
9.1%