Average Experienced Technical Support Specialist with Help Desk / Desktop Support (Tier 2) Skills Hourly Pay in Dallas, Texas

$24.00
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The average hourly pay for an Experienced Technical Support Specialist with Help Desk / Desktop Support (Tier 2) skills in Dallas, Texas is $24.00.
25%
$19.30
MEDIAN
$24.00
75%
$33.06
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United States (change)
Hourly Rate
$19 - $33
Total Pay
$45,792 - $60,490

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Provide information systems technical support for routine customer issues.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Identify problems with information technology system operations and provide potential workarounds.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Phone Support and Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $18.12 based on 9 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $22.95 based on 5 salaries.

Pay Difference by Location

Learn more about cost of living by city.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 33.3% more than the national average. The lowest salaries can be found in Austin, Texas (15.8% less) and Seattle, Washington (14.1% less).

Years of Experience

This data is based on 14 survey responses.
Early Career
64.3%
Mid Career
35.7%