Average Experienced Technical Support Specialist with Customer Service Skills Salary in Dallas, Texas

$65,500
Avg. SalaryShow Hourly Rate
$2,000
Bonus
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The average salary for an Experienced Technical Support Specialist with Customer Service skills in Dallas, Texas is $65,500.
25%
$51k
MEDIAN
$66k
75%
$77k
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United States (change)
Salary
$51k - $77k
Bonus
$0 - $2k
Total Pay
$41k - $88k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Troubleshooting and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2) and Technical Services.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $40,000 based on 17 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $51,546 based on 7 salaries.
Employees with Technical Support Specialist in their job title in Boston, Massachusetts earn an average of 33.6% more than the national average. These job titles also find higher than average salaries in Houston, Texas (14.3% more). The lowest salaries can be found in Austin, Texas (34.4% less), Chicago, Illinois (18.4% less) and Seattle, Washington (18.4% less).

Years of Experience

This data is based on 24 survey responses.
Early Career
70.8%
Mid Career
29.2%