The average salary for an Experienced Technical Support Specialist with Information Technology (IT) Support skills in Dallas, Texas is $64,131.
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$54k - $68k
$52k - $67k
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Job Description for Technical Support Specialist
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
Technical Support Specialist Tasks
- Provide information systems technical support for routine customer issues.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Identify problems with information technology system operations and provide potential workarounds.
Technical Support Specialist Job Listings
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Popular Skills for Technical Support Specialist
Skills in Customer Service, Troubleshooting and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2) and Technical Services.
Pay Difference by Location
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Employees with Technical Support Specialist in their job title in New York, New York earn an average of 29.8% more than the national average. The lowest salaries can be found in Seattle, Washington (32.6% less) and Boston, Massachusetts (21.4% less).
Years of Experience
This data is based on 9 survey responses.
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