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Average Technical Support Specialist with Information Technology (IT) Support Skills Salary

$49,573
Avg. SalaryShow Hourly Rate
$1,527
Bonus
$983
Commission
$1,250
Profit Sharing
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The average salary for a Technical Support Specialist with Information Technology (IT) Support skills is $49,573.
10%
$36k
MEDIAN
$50k
90%
$72k
Is Technical Support Specialist your job title? Find out what you should be paid
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Salary
$36k - $72k
Bonus
$248 - $6k
Profit Sharing
$117 - $5k
Commission
$0 - $983
Total Pay
$32k - $69k
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What Do Technical Support Specialists Do?

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Popular Employer Salaries for Technical Support Specialist

Career Paths

Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Specialist Job Listings

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What Are Popular Skills for Technical Support Specialists?

Skills in Troubleshooting, Customer Service and Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Phone Support and Help Desk / Desktop Support (Tier 2).

What is the Pay by Experience Level for Technical Support Specialists?

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $43,528 based on 42 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $44,098 based on 436 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $50,299 based on 222 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $56,628 based on 185 salaries. In their late career (20 years and higher), employees earn an average total compensation of $57,401.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 19.0% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (12.9% more) and Austin, Texas (8.9% more).

Years of Experience

This data is based on 969 survey responses.
Entry Level
4.3%
Early Career
45.0%
Mid Career
22.9%
Experienced
19.1%
Late Career
8.7%