Average Technical Support Specialist with Information Technology (IT) Support Skills Salary

$48,561
Avg. SalaryShow Hourly Rate
$1,459
Bonus
$1,000
Commission
$1,474
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average salary for a Technical Support Specialist with Information Technology (IT) Support skills is $48,561.
10%
$34k
10%
$49k
50%
$72k
90%
90%
MEDIAN $48,561
Is Technical Support Specialist your job title? Get a personalized salary report!
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Salary
$34k - $72k
Bonus
$88 - $7k
Profit Sharing
$197 - $15k
Commission
$0 - $1k
Total Pay
$32k - $68k

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Popular Employer Salaries for Technical Support Specialist

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Technical Services and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Phone Support and Customer Service.

Pay by Experience Level for Technical Support Specialist

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $41,475 based on 161 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $42,382 based on 565 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $49,181 based on 319 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $55,553 based on 236 salaries. In their late career (20 years and higher), employees earn an average total compensation of $58,013.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 23.9% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (13.3% more) and Chicago, Illinois (10.1% more). The lowest salaries can be found in Atlanta, Georgia (14.0% less), Austin, Texas (7.2% less) and Seattle, Washington (4.2% less).

Years of Experience

This data is based on 1,357 survey responses.
Entry Level
11.9%
Early Career
41.6%
Mid Career
23.5%
Experienced
17.4%
Late Career
5.6%