$66,272
Avg. Salary
$33.00
Avg. Hourly Rate
Help us gather more data! Is Technical Support Supervisor your job title? Find out what you're worth.

The average pay for a Technical Support Supervisor with Network Management / Administration skills is $33.00 per hour.

The median Technical Support Supervisor has a base pay of $66,272. Salaries generally range from $59k to $90k. The median bonus is . Skills that can affect salary include Network Management / Administration.
$0.00
10%
$33.00
50%
$0.00
90%
MEDIAN $33.00
$59k
10%
$66k
50%
$90k
90%
MEDIAN $66,272
$58,587 - $90,110
$59K
$66K
$90K
MEDIAN: $66,272
10%
50%
90%

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$0$99K
Salary $58,587 - $90,110
Bonus $5,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$59,501 - $99,355
  • Country: United States
  • Currency: USD
  • Updated: 13 Feb 2019
  • Individuals Reporting: 11

Job Description for Technical Support Supervisor

Technical support supervisors are in charge of supervising specialized staff and overseeing technical support tasks for their company. They are responsible for providing leadership to increase support satisfaction among customers and use their technical expertise to properly implement solutions. Technical support supervisors ensure other technical support team members complete daily tasks, create detailed reports based on communication data and client tickets, create support field activities, and measure their performance regularly. As needed, they must also communicate and share important information with other supervisors.

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Technical Support Supervisor Tasks
  • Supervise technical support teams, including scheduling and evaluation.
  • Assist with customer support.
  • Assist with hiring, policy communication, coaching, and grievances.
  • Manage ticket handling process and respond to day-to-day needs.

Technical Support Supervisor Job Listings

Key Stats for Technical Support Supervisor

Gender

Female
30 %
Male
70 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
10-19 years
85%
20 years or more
15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
30 %
Male
70 %

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 100%
vision benefits
Vision: 91%
no benefits
None: