$62,323
Avg. Salary
$29.09
Avg. Hourly Rate

Average additional compensation:

$3,585

Bonus

$2,750

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Technical Support Supervisor with People Management skills is $29.09 per hour.

The average pay for a Technical Support Supervisor with People Management skills is $62,323 per year.

$19.73
10%
$29.09
50%
$36.47
90%
MEDIAN $29.09
$48k
10%
$62k
50%
$88k
90%
MEDIAN $62,323
$47,799 - $87,888
$48K
$62K
$88K
MEDIAN: $62,323
10%
50%
90%

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$19.73 - $36.47
$20
$29
$36
MEDIAN: $29.09
10%
50%
90%

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$0$93K
Salary $47,799 - $87,888
Bonus $1,000 - $10,480
Profit Sharing $2,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$48,585 - $93,649
  • Country: United States
  • Currency: USD
  • Updated: 17 Feb 2019
  • Individuals Reporting: 91
Hourly Data $0$38
Hourly Rate $19.73 - $36.47
Overtime $34.43
Annual Data $0$93K
Bonus $1,000 - $10,480
Profit Sharing $2,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$48,585 - $93,649
  • Country: United States
  • Currency: USD
  • Updated: 17 Feb 2019
  • Individuals Reporting: 17

Job Description for Technical Support Supervisor

Technical support supervisors are in charge of supervising specialized staff and overseeing technical support tasks for their company. They are responsible for providing leadership to increase support satisfaction among customers and use their technical expertise to properly implement solutions. Technical support supervisors ensure other technical support team members complete daily tasks, create detailed reports based on communication data and client tickets, create support field activities, and measure their performance regularly. As needed, they must also communicate and share important information with other supervisors.

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Technical Support Supervisor Tasks
  • Supervise technical support teams, including scheduling and evaluation.
  • Assist with customer support.
  • Assist with hiring, policy communication, coaching, and grievances.
  • Manage ticket handling process and respond to day-to-day needs.

Technical Support Supervisor Job Listings

Key Stats for Technical Support Supervisor

Gender

Female
24 %
Male
76 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.
10-19 years
86%
20 years or more
14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
24 %
Male
76 %

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 86%
vision benefits
Vision: 78%
no benefits
None: 13%