Average Customer Service Specialist Salary in South Africa

Average Customer Service Specialist Salary in South Africa

R212,260
Avg. Base Salary (ZAR)
10%
ZAR 73k
MEDIAN
ZAR 212k
90%
ZAR 375k

The average salary for a Customer Service Specialist is R212,260

Base Salary
R73k - R375k
Bonus
R5k - R49k
Commission
R0 - R8k
Total Pay
R73k - R381k
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What Do Customer Service Specialists Do?

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.
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Gender Breakdown

Female
66.7%
Male
33.3%
This data is based on 72 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

53%

Dental

11%

Vision

6%

None

47%