▲3%
R247,714
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 102k
MEDIAN
ZAR 248k
90%
ZAR 466k
The average salary for a Customer Service Specialist is R247,714 in 2025
Base Salary
R102k - R466k
Bonus
R18k - R33k
Total Pay
R102k - R512k
Is Average Customer Service Specialist with Customer Relationship Management (CRM) Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Specialists?
What Do Customer Service Specialists Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Specialist
Medical
50%
Dental
10%
Vision
10%
None
50%
Gender Breakdown for Customer Service Specialists
Female
50.0%
Male
50.0%
This data is based on 8 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Specialists
What is the highest pay for Customer Service Specialists?
Our data indicates that the highest pay for a Customer Service Specialist is ZAR 466k / year
What is the lowest pay for Customer Service Specialists?
Our data indicates that the lowest pay for a Customer Service Specialist is ZAR 102k / year
How can Customer Service Specialists increase their salary?
Increasing your pay as a Customer Service Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Specialist that oversees more junior Customer Service Specialists, this experience can increase the likelihood to earn more.