Average Customer Success Manager Salary in South Africa

R331,219
Avg. Base Salary (ZAR)
10%
ZAR 210k
MEDIAN
ZAR 331k
90%
ZAR 679k

The average salary for a Customer Success Manager is R331,219

Base Salary
R210k - R679k
Bonus
R10k - R90k
Profit Sharing
R0 - R114k
Commission
R0 - R160k
Total Pay
R212k - R762k
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What is the Pay by Experience Level for Customer Success Managers?

What Do Customer Success Managers Do?

Customer Success Manager Tasks
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.
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FAQs About Customer Success Managers

What is the highest pay for Customer Success Managers?

Our data indicates that the highest pay for a Customer Success Manager is ZAR 679k / year

What is the lowest pay for Customer Success Managers?

Our data indicates that the lowest pay for a Customer Success Manager is ZAR 210k / year

How can Customer Success Managers increase their salary?

Increasing your pay as a Customer Success Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Success Manager that oversees more junior Customer Success Managers, this experience can increase the likelihood to earn more.