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Average Customer Success Manager Salary in South Africa

R304,054
Avg. Salary
R24,566
Bonus
What am I worth?
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How should I pay?
Price a job
The average salary for a Customer Success Manager in South Africa is R304,054.
10%
ZAR 157k
MEDIAN
ZAR 304k
90%
ZAR 573k
Is Customer Success Manager your job title? Find out what you should be paid
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Salary
R157k - R573k
Bonus
R7k - R62k
Total Pay
R157k - R584k
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What Do Customer Success Managers Do?

Customer Success Manager Tasks
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.

Popular Employer Salaries for Customer Success Manager

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What Are Popular Skills for Customer Success Managers?

Skills in Software as a Service (SaaS) are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations, Client Interaction, Account Management and Customer Relationship Management (CRM).

What is the Pay by Experience Level for Customer Success Managers?

An early career Customer Success Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R248,541 based on 23 salaries. A mid-career Customer Success Manager with 5-9 years of experience earns an average total compensation of R347,933 based on 15 salaries. An experienced Customer Success Manager with 10-19 years of experience earns an average total compensation of R479,323 based on 7 salaries.

Years of Experience

This data is based on 45 survey responses.
Early Career
51.1%
Mid Career
33.3%
Experienced
15.6%