Operations Manager Reviews - Page 123

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Operations Manager Reviews

What is it like working as an Operations Manager?

January 2016
As COO of All American Pet Resorts Royal Oak.
Operations Manager:
Pros: We have an awesome caring staff!
Cons: Client communication & anecdote.
January 2016
Management.
Operations Manager:
Pros: Great Employees and non-political issues.
Cons: High stress, old equipment--most days half of all locations are broke, very long hours.
January 2016
Stressful but satisfying.
Operations Manager:
Pros: I make most of the decisions.
Cons: Hard to keep staff to cover Scheduled clients.
January 2016
Relax.
Operations Manager:
It takes years of handling customer service issues to realize...I just needed to relax. I can make everyone a winner here if I just relax. The guest will follow our lead...so go ahead, cool down and relax...then engage, leaning into the guest as to say come here I have something to tell you. Show them how easy going you are...it rubs off very quickly! Before you know it they are relaxed as well...everyone is having a good time and away we go!
January 2016
Very Stressful, work flexibility, bad office conditions,
Operations Manager:
Pros: Working with people and finding a better way to do work processes.
Cons: No upper management support, no appreciation.
January 2016
People skills.
Operations Manager:
Work on understanding office dynamics.
January 2016
Engage in leadership training opportunities when possible.
Operations Manager:

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