The average salary for a Sales and Service Consultant in South Africa is R146,846.
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R95k - R242k
R3k - R21k
R1k - R88k
R5k - R24k
R89k - R237k
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Job Description for Sales and Service Consultant
Sales and service consultants are responsible for increasing sales and providing superior customer service to clients for their organization. They are in charge of providing customers all pertinent information on products or services being offered, closing sales, helping increase brand loyalty and customer satisfaction, and responding to client inquiries and complaints in a satisfactory manner. They use a personal computer to keep an accurate records of customer interaction for future reference.…Read more
Sales and Service Consultant Tasks
- Prepare and maintain records for sales leads and progress status of accounts.
- Emphasize product features based on analyses of customers' needs, and on knowledge of product capabilities and limitations.
- Attend special training of products or services to understand the product features, trends or styles of the products or services.
- Sell the organization's specialized products or services to assigned customers.
- Build relationships and identify the prospect's need for the products or services.
Popular Employer Salaries for Sales and Service Consultant
The top respondents for the job title Sales and Service Consultant are from the companies Capitec Bank, Nedbank and Standard Bank. Reported salaries are highest at Alexander Forbes where the average pay is R222,500. Other companies that offer high salaries for this role include Standard Bank, earning around R218,159. Capitec Bank pays the lowest at around R123,967. Nedbank also pays on the lower end of the scale, paying R158,397.
Sales and Service Consultant Job Listings
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Popular Skills for Sales and Service Consultant
Oral / Verbal Communication
Skills in Customer Service, Sales, Banking and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Oral / Verbal Communication.
Pay by Experience Level for Sales and Service Consultant
An entry-level Sales and Service Consultant with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of R112,705 based on 34 salaries. An early career Sales and Service Consultant with 1-4 years of experience earns an average total compensation of R140,658 based on 297 salaries. A mid-career Sales and Service Consultant with 5-9 years of experience earns an average total compensation of R183,369 based on 101 salaries. An experienced Sales and Service Consultant with 10-19 years of experience earns an average total compensation of R163,700 based on 25 salaries.
Years of Experience
This data is based on 457 survey responses.
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