Average Service Delivery Manager with Information Technology Infrastructure Library (ITIL) Skills Salary in South Africa

R478,154
Avg. Salary
R40,273
Bonus
R16,000
Profit Sharing
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The average salary for a Service Delivery Manager with Information Technology Infrastructure Library (ITIL) skills in South Africa is R478,154.
10%
R316k
MEDIAN
R478k
90%
R673k
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United States (change)
Salary
R316k - R673k
Bonus
R15k - R101k
Profit Sharing
R0 - R16k
Total Pay
R332k - R729k

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Job Description for Service Delivery Manager

Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

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Popular Skills for Service Delivery Manager

Skills in Operations Management, Customer Service, Customer Relationship Management (CRM), Project Management and People Management are correlated to pay that is above average.

Pay by Experience Level for Service Delivery Manager

An early career Service Delivery Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R384,473 based on 15 salaries. A mid-career Service Delivery Manager with 5-9 years of experience earns an average total compensation of R515,628 based on 11 salaries. An experienced Service Delivery Manager with 10-19 years of experience earns an average total compensation of R497,282 based on 22 salaries. In their late career (20 years and higher), employees earn an average total compensation of R420,000.

Years of Experience

This data is based on 55 survey responses.
Early Career
27.3%
Mid Career
20.0%
Experienced
40.0%
Late Career
12.7%