Average Service Delivery Manager with Customer Service Skills Salary in South Africa

R486,423
Avg. Salary
R40,000
Bonus
R100,990
Commission
R10,501
Profit Sharing
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The average salary for a Service Delivery Manager with Customer Service skills in South Africa is R486,423.
10%
R271k
MEDIAN
R486k
90%
R722k
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United States (change)
Salary
R271k - R722k
Bonus
R3k - R101k
Profit Sharing
R0 - R11k
Commission
R0 - R101k
Total Pay
R267k - R745k

Your Market Worth Over Time

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Job Description for Service Delivery Manager

Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Popular Employer Salaries for Service Delivery Manager

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Popular Skills for Service Delivery Manager

Skills in Operations Management, Customer Relationship Management (CRM), Project Management and People Management are correlated to pay that is above average. Skills that pay less than market rate include Information Technology Infrastructure Library (ITIL).

Pay by Experience Level for Service Delivery Manager

An early career Service Delivery Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R354,162 based on 45 salaries. A mid-career Service Delivery Manager with 5-9 years of experience earns an average total compensation of R500,000 based on 22 salaries. An experienced Service Delivery Manager with 10-19 years of experience earns an average total compensation of R540,000 based on 40 salaries. In their late career (20 years and higher), employees earn an average total compensation of R594,943.

Years of Experience

This data is based on 122 survey responses.
Early Career
36.9%
Mid Career
18.0%
Experienced
32.8%
Late Career
12.3%