A corporate trainer mentors, trains, and helps professionally develop other employees in their organization. A successful corporate trainer delivers training to groups and individuals in an engaging, informative manner and helps assess and document trainees' performance. Corporate trainers must be able to effectively use a variety of technology such as slide decks, projectors and technology-based assessment tools. A typical day for corporate trainers involves traveling to a location in which the training will take place (which may not be their office). Once on site, they set up the training room with any required materials, take attendance, and deliver the training. Following the training, clean-up and documentation of attendance and performance may be required.
The work is typically done indoors in an office or hotel environment, although occasional team-building trainings may take place at corporate retreats or outdoor locations. While the schedule is generally the same as that for other employees in the organization, early or late hours for set-up and clean-up may be required. Corporate trainers work in a variety of industries, particularly in large organizations. They are particularly common in highly regulated industries, such as financial services and pharmaceuticals, where employees must be trained on legal and compliance topics. They are also common in organizations with a large number of sales or customer service staff.
Corporate trainers generally have college degrees in business, communications, or education. A corporate trainer may collaborate with other trainers to deliver courses, but most of the trainer's interactions are with employees from across the company who are enrolled in the training. The trainer generally does not interact directly with company customers. They typically to a training leader or a human resources manager.
Corporate Trainer Tasks
- Identify and evaluate external sources of training materials and courses.
- Confer with supervisors and employees to identify training needs and shape curricula.
- Track metrics regarding attendance, satisfaction, and use of trainings.
- Develop, revise, and deliver training to employees via diverse channels like classrooms, the intranet and the web.
- Organize rooms and materials for in-person trainings.