Front Desk/Receptionist, Dental Office Salary

Women account for the majority of Dental Office Receptionists in the United States. The entire group has an average salary of $14.78 per hour. The majority of workers are highly satisfied with their job. Slightly less than a third enjoy medical while over a third get dental coverage. Vision coverage is also available to nearly one in ten. This report is based on answers to PayScale's salary questionnaire.

$24,316 - $46,130

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$10.22 - $20.27

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$24,316 - $46,130  
   
Bonus
$0.00 - $1,458  
Profit Sharing
$786 - $4,069  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,863 - $43,098  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 51
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.22 - $20.27  
   
Overtime
$0.00 - $28.03  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,458  
   
Profit Sharing
$786 - $4,069  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,863 - $43,098  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 521
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Job Description for Front Desk/Receptionist, Dental Office

A front desk receptionist at a dental office performs front desk-related tasks such as greeting customers, checking them in, and scheduling follow-up appointments. At the same time, the front desk receptionist also answers calls and emails from patients requesting information and appointments. They may have to perform clerical duties such as completing correspondence, data entry, and organizing files as well. Additionally, the receptionist obtains information from patients such as billing information, identification, and consent and patient information forms. They may also call insurance companies to verify insurance information, often before patient arrival. The front desk receptionist also performs transactions related to payments and co-payments involving cash and credit cards.

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Front Desk/Receptionist, Dental Office Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Interview patients to complete insurance and privacy forms.

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Popular Skills for Front Desk/Receptionist, Dental Office


Survey results imply that Dental Office Receptionists put a diverse skill set to use. Most notably, skills in Accounts Receivable, Insurance, Phone Support, and Billing are correlated to pay that is above average. Most people experienced in Insurance also know Billing.

Pay by Experience Level for Front Desk/Receptionist, Dental Office

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Relatively untried employees who have less than five years' experience make $27K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $32K. Dental Office Receptionists see a median salary of $36K after reaching one to two decades on the job. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $37K.

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Experience Affects Front Desk/Receptionist, Dental Office Salaries




National Average
$31,000


Skills That Affect Front Desk/Receptionist, Dental Office Salaries

Accounts Receivable
up arrow 4%

Insurance
up arrow 3%

Billing
up arrow 2%

Phone Support
up arrow 2%

Customer Service
up arrow 2%

Scheduling
up arrow 1%

Software Knowledge
up arrow 1%

Job Scheduling
0%

National Average
$31,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 69 votes.

Gender

Female
98 %
Male
2 %

Years of Experience

Less than 1 year
6%
1-4 years
34%
5-9 years
23%
10-19 years
23%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 31% dental benefits Dental: 38%
vision benefits Vision: 10% employee benefits None: 48%
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