Online Communications Associate Salary
|Salary||$34,086 - $55,583|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$32,890 - $56,084|
Job Description for Online Communications Associate
Online communications associates are responsible for performing a variety of online communication tasks and working with other associates to address challenges in a variety of online outlets. Some of their main tasks include writing reports, letters, and client support text on behalf of their company, so strong written and verbal communication skills are generally required.Read More...
Online communications associates must strive to solve customer questions and complaints and increase brand loyalty at every opportunity. They generally work in fast-paced environments under strict deadlines, so it is important to multitask effectively and work well in team settings to reach company objectives in a timely manner. Conversely, they should also be independent and able to work well with minimal supervision, as they generally use a personal computer to conduct their operations and navigate through various web portals.
Online communications associates are often the first point of contact for vendors, clients, and other company representatives, and they must be proficient in both e-mail and private communications to keep accurate records of client interactions and write reports based on their research and observations. They are also responsible for: conducting market research to provide appropriate feedback; implementing various methodologies to increase customer focus; actively participating in meetings to suggest ways to improve the company's image, response processes, and online systems; and a variety of other communication activities and administrative functions.
Online Communications Associate Tasks
- Conceptualize, plan, outline, and implement compelling and informational email messages.
- Develop and execute a social marketing strategy.
- Copy edit all promotional marketing materials.
Popular Skills for Online Communications Associate
Survey takers who work as Online Communications Associates usually report a few specific skills. Most notably, skills in HTML, Email Marketing, Web Content Management, and Social Media Marketing are correlated to pay that is above average. Skills that seem to negatively impact pay include Adobe Photoshop, Social Media Marketing, and Web Content Management. Most people who know Social Media Marketing also know HTML.
Pay Difference by Location
Home to some of the best pay for Online Communications Associates, San Francisco offers exceptional salaries, 14 percent above the national average. Online Communications Associates will also find cushy salaries in Washington (+6 percent) and New York (+4 percent).
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Key Stats for Online Communications Associate
Rated 5 out of 5
based on 9 votes.