Online Community Manager Salary

For Online Community Managers, yearly average wages total $49K annually. Location is the biggest factor affecting pay for this group, followed by experience level. Job satisfaction for Online Community Managers is high. While roughly a fifth report receiving no health benefits, a strong majority do receive medical coverage, and a majority have dental, as well. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$32,510 - $72,935
(Median)
$33K
$49K
$73K
MEDIAN: $48,665
10%
50%
90%

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$10.95 - $29.92
(Median)
$11
$17
$30
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$32,510 - $72,935  
   
Bonus
$0.00 - $8,633  
Profit Sharing
$4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,149 - $73,118  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 608
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$10.95 - $29.92  
   
Overtime
$15.46 - $45.15  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $8,633  
   
Profit Sharing
$4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,149 - $73,118  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 87
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Job Description for Online Community Manager

Online community managers are focused on interacting with customers and clients through various online channels. As such, familiarity with social media including Facebook, Twitter, user forums and similar tools is a must to work as an online community managers. They are also the point of contact for the company for users, clients and customers. So, the ability to present the company in the best possible way throughout their interactions is key.

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Online Community Manager Tasks

  • Participate in social media sites to build the organization's presence and visibility among key clients.
  • Coordinate with marketing, web development, and legal teams for brand consistency.
  • Track metrics around participation, views, comments, and online interactions, analyzing to improve outreach.
  • Develop and act as spokesperson for social media strategy for sites like LinkedIn, Facebook, and Twitter.
  • Monitor and report on trends around organization and social media to marketing and product development teams.

Common Career Paths for Online Community Manager


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Online Community Managers' salary tends to stay somewhat level for those who assume higher-end positions like Social Media Manager. Median pay for Social Media Managers is $43K.

Online Community Manager Job Listings

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Popular Skills for Online Community Manager


Survey respondents exploit a significant toolbox of skills in their work. Most notably, skills in Copywriting, Market Research, Media / Public Relations, and Project Management are correlated to pay that is above average, with boosts in pay of 10 percent. Skills that are correlated to lower pay, on the other hand, include Blogging, Web Content Management, and Social Media Marketing. Most people skilled in Social Media Marketing are similarly competent in Web Content Management.

Pay Difference by Location

National Average: $47,944

Larger city markers indicate a job is popular in that location.

For Online Community Managers, busy San Jose offers a higher-than-average pay rate, 34 percent above the national average. Online Community Managers can also look forward to large paychecks in cities like Washington (+25 percent), San Francisco (+12 percent), San Diego (+5 percent), and Atlanta (+4 percent). Trailing the national average by 15 percent, Austin is the market with the smallest paychecks. Employers pay around 13 percent less in Philadelphia and 12 percent less in Portland, below-median salaries for those in this field.

Online Community Manager Reviews

What is it like working as an Online Community Manager?

Online Community Manager in Philadelphia:
"Fast-Paced Juggling, Many Projects At Once."
Pros: Engaging with clients, prospects and colleagues.
Cons: Technical aspects like HTML for email, communications and webpage creation.

Online Community Manager in San Jose:
"Fun Work Environment."
Pros: Love the project I work and the fact that its a well-rounded job. I get to see through a project from the beginning until long after the project has ended. I also love the blogging community and this job allows me to be a part of this wonderful community.
Cons: Stressful environment, inability to telecommute even though the job perfect for telecommunication.

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Experience Affects Online Community Manager Salaries



National Average
$48,000


Skills That Affect Online Community Manager Salaries

Copywriting
up arrow 10%

Project Management
up arrow 9%

Media / Public Relations
up arrow 9%

Market Research
up arrow 9%

People Management
up arrow 8%

Content Management
up arrow 2%

Strategic Marketing
up arrow 2%

Social Media Optimization
up arrow 1%

Marketing Communications
up arrow 1%

Customer Service
0%

National Average
$48,000

Social Media Marketing
up arrow 3%

Web Content Management
up arrow 4%

Blogging
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 100 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
4%
1-4 years
69%
5-9 years
20%
10-19 years
6%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 68%
medical benefits
Vision: 57%
dental benefits
None: 20%
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