Online Community Manager Salary

Online Community Managers in the United States can expect to earn an average of $48K per year. Geographic location and experience level each impact pay for this group, with the former having the largest influence. Not all workers are lucky enough to have benefits; in fact, one-fifth are without coverage. Medical insurance is claimed by a fair number and dental insurance is reported by more than half. Most Online Community Managers survey respondents are women (71 percent). Job satisfaction is reported as high by the vast majority of workers. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$31,969 - $74,324
$32K
$48K
$74K
MEDIAN: $48,225
10%
50%
90%

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$11.74 - $29.36
$12
$17
$29
MEDIAN: $17.30
10%
50%
90%

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$0$74K
Salary $31,969 - $74,324
Bonus $110.00 - $7,899
Profit Sharing $4,913
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,849 - $74,377
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 338
Hourly Data $0$197
Hourly Rate $11.74 - $29.36
Overtime $14.72 - $197.27
Annual Data $0$74K
Bonus $110.00 - $7,899
Profit Sharing $4,913
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,849 - $74,377
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 48

Find Out Exactly What You Should Be Paid

Germany (change)

Job Description for Online Community Manager

Online community managers are focused on interacting with customers and clients through various online channels. As such, familiarity with social media including Facebook, Twitter, user forums and similar tools is a must to work as an online community managers. They are also the point of contact for the company for users, clients and customers. So, the ability to present the company in the best possible way throughout their interactions is key.

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Online Community Manager Tasks

  • Develop and act as spokesperson for social media strategy for sites like LinkedIn, Facebook, and Twitter.
  • Monitor and report on trends around organization and social media to marketing and product development teams.
  • Track metrics around participation, views, comments, and online interactions, analyzing to improve outreach.
  • Participate in social media sites to build the organization's presence and visibility among key clients.
  • Coordinate with marketing, web development, and legal teams for brand consistency.

Common Career Paths for Online Community Manager


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Online Community Managers who go on to become Social Media Managers may see somewhat stagnant compensation. On average, a Social Media Manager, an upper-level role, pays $44K.

Online Community Manager Job Listings

Popular Skills for Online Community Manager


Survey results imply that Online Community Managers deploy a deep pool of skills on the job. Most notably, skills in Copywriting, Market Research, Media / Public Relations, and People Management are correlated to pay that is above average, with boosts in pay of 11 percent. Skills that seem to negatively impact pay include Online Marketing, Community Outreach / Activism, and Blogging. Those educated in Social Media Marketing tend to be well versed in Social Media Optimization.

Pay Difference by Location

National Average: $47,104

Larger city markers indicate a job is popular in that location.

For Online Community Managers, working in the bustling city of San Francisco has its advantages, including an above-average pay rate. Online Community Managers will also find cushy salaries in San Jose (+37 percent), Portland (+34 percent), Seattle (+17 percent), and Washington (+5 percent). Location significantly influences compensation, with Miami Online Community Managers earning much less — 34 percent less — than the national average. Salt Lake City and Austin are a couple other places where companies are known to pay below the median — salaries are 21 percent lower and 14 percent lower, respectively.

Online Community Manager Reviews

Q: What is it like working as an Online Community Manager?

Online Community Manager in Philadelphia:
"Fast-Paced Juggling, Many Projects At Once."
Pros: Engaging with clients, prospects and colleagues.
Cons: Technical aspects like HTML for email, communications and webpage creation.

Online Community Manager in San Jose:
"Fun Work Environment."
Pros: Love the project I work and the fact that its a well-rounded job. I get to see through a project from the beginning until long after the project has ended. I also love the blogging community and this job allows me to be a part of this wonderful community.
Cons: Stressful environment, inability to telecommute even though the job perfect for telecommunication.

Related Job Salaries

Key Stats for Online Community Manager

Gender

Female
71 %
Male
29 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 61 votes.
Less than 1 year
6%
1-4 years
61%
5-9 years
24%
10-19 years
8%
20 years or more
1%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Online Community Manager Salaries

▲24%

▲21%

National Average
$47,000

▼8%

Skills That Affect Online Community Manager Salaries

Copywriting
▲11%

Media / Public Relations
▲11%

Market Research
▲11%

People Management
▲10%



Strategic Marketing
▲4%





National Average
$47,000


Blogging
▼12%

Community Outreach / Activism
▼16%

Online Marketing
▼19%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 61 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
6%
1-4 years
61%
5-9 years
24%
10-19 years
8%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 69%
vision benefits
Vision: 64%
no benefits
None: 20%
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