What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »

Online Community Manager Salary

For Online Community Managers, yearly average wages total $48K annually. Residence is the biggest factor affecting pay for this group, followed by career duration. Female Online Community Managers survey participants are more prevalent than men — 67 percent of professionals. Most workers in this position report high levels of job satisfaction. Although a strong majority have medical coverage and more than half have dental coverage, approximately one-fifth claim no health benefits at all. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
Read More
$32,758 - $71,619
(Median)
$33K
$48K
$72K
MEDIAN: $48,404
10%
50%
90%

Add this chart to your site: 640px    300px

$11.23 - $29.63
(Median)
$11
$17
$30
MEDIAN: $17.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$32,758 - $71,619  
   
Bonus
$0.00 - $9,107  
Profit Sharing
$610 - $6,878  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,208 - $72,403  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 586
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.23 - $29.63  
   
Overtime
$12.91 - $39.87  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $9,107  
   
Profit Sharing
$610 - $6,878  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,208 - $72,403  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 78

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Online Community Manager

Online community managers are focused on interacting with customers and clients through various online channels. As such, familiarity with social media including Facebook, Twitter, user forums and similar tools is a must to work as an online community managers. They are also the point of contact for the company for users, clients and customers. So, the ability to present the company in the best possible way throughout their interactions is key.

Read More...

Online Community Manager Tasks

  • Participate in social media sites to build the organization's presence and visibility among key clients.
  • Coordinate with marketing, web development, and legal teams for brand consistency.
  • Track metrics around participation, views, comments, and online interactions, analyzing to improve outreach.
  • Develop and act as spokesperson for social media strategy for sites like LinkedIn, Facebook, and Twitter.
  • Monitor and report on trends around organization and social media to marketing and product development teams.

Online Community Manager Job Listings

Search for more jobs:

Popular Skills for Online Community Manager


Online Community Managers seem to wield many skills on the job. Most notably, skills in Project Management, Media / Public Relations, Market Research, and Strategic Marketing are correlated to pay that is above average, with boosts between 5 percent and 10 percent. Skills that pay less than market rate include Blogging, Copywriting, and Web Content Management. The majority of those who know Social Media Marketing also know Web Content Management.

Pay Difference by Location


San Jose offers some of the highest pay in the country for Online Community Managers, 35 percent above the national average. Online Community Managers can also look forward to large paychecks in cities like Washington (+16 percent), San Francisco (+10 percent), San Diego (+3 percent), and New York (+3 percent). The smallest paychecks in the market, 15 percent south of the national average, can be found in Chicago. Employers also pay below the national average in Philadelphia (13 percent lower) and Austin (10 percent lower).

Online Community Manager Reviews

What is it like working as an Online Community Manager?

Online Community Manager in Philadelphia:
"Fast-Paced Juggling, Many Projects At Once."
Pros: Engaging with clients, prospects and colleagues.
Cons: Technical aspects like HTML for email, communications and webpage creation.

Online Community Manager in San Jose:
"Fun Work Environment."
Pros: Love the project I work and the fact that its a well-rounded job. I get to see through a project from the beginning until long after the project has ended. I also love the blogging community and this job allows me to be a part of this wonderful community.
Cons: Stressful environment, inability to telecommute even though the job perfect for telecommunication.

Related Job Salaries

United States (change)

Experience Affects Online Community Manager Salaries



National Average
$48,000


Skills That Affect Online Community Manager Salaries

Project Management
up arrow 10%

Media / Public Relations
up arrow 10%

Strategic Marketing
up arrow 5%

Market Research
up arrow 5%

Content Management
up arrow 3%

Marketing Communications
up arrow 2%

Customer Service
up arrow 2%

Social Media Optimization
up arrow 1%

National Average
$48,000

Social Media Marketing
up arrow 4%


Copywriting
up arrow 12%

Blogging
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 117 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
4%
1-4 years
70%
5-9 years
19%
10-19 years
6%
20 years or more
0%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 66%
vision benefits Vision: 54% employee benefits None: 21%
ADVERTISEMENT