Online Community Manager Salary

Median pay for Online Community Managers in the United States lies in the neighborhood of $48K per year. Location and years of experience each impact pay for this group, with the former having the largest influence. Women account for the majority of Online Community Managers who responded to the questionnaire — 67 percent to be exact. A fair number enjoy medical while the larger part get dental coverage. Vision coverage is also available to a majority. Most Online Community Managers like their work and job satisfaction is high. The data in this summary comes from the PayScale salary survey.
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$32,577 - $72,249
(Median)
$33K
$48K
$72K
MEDIAN: $48,261
10%
50%
90%

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$12.07 - $29.80
(Median)
$12
$18
$30
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$32,577 - $72,249  
   
Bonus
$0.00 - $9,030  
Profit Sharing
$2,035 - $6,878  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,375 - $72,869  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 600
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15$30$45
Hourly Rate
$12.07 - $29.80  
   
Overtime
$19.23 - $44.54  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$30K$60K$90K
Bonus
$0.00 - $9,030  
   
Profit Sharing
$2,035 - $6,878  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,375 - $72,869  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 80
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Job Description for Online Community Manager

Online community managers are focused on interacting with customers and clients through various online channels. As such, familiarity with social media including Facebook, Twitter, user forums and similar tools is a must to work as an online community managers. They are also the point of contact for the company for users, clients and customers. So, the ability to present the company in the best possible way throughout their interactions is key.

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Online Community Manager Tasks

  • Participate in social media sites to build the organization's presence and visibility among key clients.
  • Coordinate with marketing, web development, and legal teams for brand consistency.
  • Track metrics around participation, views, comments, and online interactions, analyzing to improve outreach.
  • Develop and act as spokesperson for social media strategy for sites like LinkedIn, Facebook, and Twitter.
  • Monitor and report on trends around organization and social media to marketing and product development teams.

Online Community Manager Job Listings

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Popular Skills for Online Community Manager


Survey results imply that Online Community Managers deploy a deep pool of skills on the job. Most notably, skills in Media / Public Relations, People Management, Project Management, and Market Research are correlated to pay that is above average, with boosts between 7 percent and 10 percent. Skills that are correlated to lower pay, on the other hand, include Blogging, Copywriting, and Web Content Management. For most people, competency in Social Media Marketing indicates knowledge of Web Content Management.

Pay Difference by Location


Home to some of the best pay for Online Community Managers, San Jose offers exceptional salaries, 35 percent above the national average. Online Community Managers will also find cushy salaries in Washington (+16 percent), San Francisco (+11 percent), San Diego (+4 percent), and Boston (+3 percent). The smallest paychecks in the market, 16 percent south of the national average, can be found in Chicago. A couple other locations with smaller-than-average paychecks include Philadelphia and Portland (12 percent lower).

Online Community Manager Reviews

What is it like working as an Online Community Manager?

Online Community Manager in Philadelphia:
"Fast-Paced Juggling, Many Projects At Once."
Pros: Engaging with clients, prospects and colleagues.
Cons: Technical aspects like HTML for email, communications and webpage creation.

Online Community Manager in San Jose:
"Fun Work Environment."
Pros: Love the project I work and the fact that its a well-rounded job. I get to see through a project from the beginning until long after the project has ended. I also love the blogging community and this job allows me to be a part of this wonderful community.
Cons: Stressful environment, inability to telecommute even though the job perfect for telecommunication.

Related Job Salaries

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Experience Affects Online Community Manager Salaries



National Average
$48,000


Skills That Affect Online Community Manager Salaries

Media / Public Relations
up arrow 10%

People Management
up arrow 9%

Project Management
up arrow 7%

Strategic Marketing
up arrow 5%

Market Research
up arrow 5%

Marketing Communications
up arrow 2%

Customer Service
up arrow 2%

Social Media Optimization
up arrow 1%

National Average
$48,000

Content Management
up arrow 1%

Social Media Marketing
up arrow 3%

Web Content Management
up arrow 4%

Blogging
up arrow 12%

Copywriting
up arrow 12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 112 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
4%
1-4 years
70%
5-9 years
20%
10-19 years
6%
20 years or more
0%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 68%
vision benefits Vision: 56% employee benefits None: 20%
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