Online Community Manager Salary

Online Community Managers in the United States take home an average $48K annually. Geographic location is the biggest factor affecting pay for this group, followed by years of experience. Work is enjoyable for Online Community Managers, who typically claim high levels of job satisfaction. Health benefits are not enjoyed by everyone in this line of work, and roughly a fifth lack any coverage at all. Medical benefits are reported by a strong majority and dental coverage is claimed by more than half. Female Online Community Managers make up most of the survey respondents at 73 percent. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$31,619 - $74,498
$32K
$48K
$74K
MEDIAN: $48,316
10%
50%
90%

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$11.92 - $29.23
$12
$17
$29
MEDIAN: $17.40
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$31,619 - $74,498  
   
Bonus
$245.34 - $8,385  
Profit Sharing
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,878 - $74,519  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 381
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$11.92 - $29.23  
   
Overtime
$14.87 - $46.64  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$245.34 - $8,385  
   
Profit Sharing
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,878 - $74,519  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 58

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United States (change)

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Job Description for Online Community Manager

Online community managers are focused on interacting with customers and clients through various online channels. As such, familiarity with social media including Facebook, Twitter, user forums and similar tools is a must to work as an online community managers. They are also the point of contact for the company for users, clients and customers. So, the ability to present the company in the best possible way throughout their interactions is key.

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Online Community Manager Tasks

  • Develop and act as spokesperson for social media strategy for sites like LinkedIn, Facebook, and Twitter.
  • Monitor and report on trends around organization and social media to marketing and product development teams.
  • Track metrics around participation, views, comments, and online interactions, analyzing to improve outreach.
  • Participate in social media sites to build the organization's presence and visibility among key clients.
  • Coordinate with marketing, web development, and legal teams for brand consistency.

Common Career Paths for Online Community Manager


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Many Online Community Managers move into a Social Media Manager role, which does not lead to a big boost in pay. Social Media Managers on average bring in a similar salary to Online Community Managers.

Online Community Manager Job Listings

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Popular Skills for Online Community Manager


Online Community Managers report using a deep pool of skills on the job. Most notably, skills in Copywriting, Market Research, Media / Public Relations, and People Management are correlated to pay that is above average, with boosts in pay of 12 percent. At the other end of the pay range are skills like Online Marketing, Community Outreach / Activism, and Blogging. Those proficient in Social Media Marketing are, more often than not, also skilled in Social Media Optimization.

Pay Difference by Location

National Average: $47,037

Larger city markers indicate a job is popular in that location.

For Online Community Managers, San Jose provides a pay rate that is 37 percent greater than the national average. Online Community Managers can also look forward to large paychecks in cities like San Francisco (+36 percent), Seattle (+15 percent), Portland (+10 percent), and New York (+5 percent). Location is a huge contributor to overall pay, with Online Community Managers in Miami earning a whopping 34 percent below the national average. Below-median salaries also turn up in Salt Lake City and Austin (21 percent lower and 12 percent lower, respectively).

Online Community Manager Reviews

Q: What is it like working as an Online Community Manager?

Online Community Manager in Philadelphia:
"Fast-Paced Juggling, Many Projects At Once."
Pros: Engaging with clients, prospects and colleagues.
Cons: Technical aspects like HTML for email, communications and webpage creation.

Online Community Manager in San Jose:
"Fun Work Environment."
Pros: Love the project I work and the fact that its a well-rounded job. I get to see through a project from the beginning until long after the project has ended. I also love the blogging community and this job allows me to be a part of this wonderful community.
Cons: Stressful environment, inability to telecommute even though the job perfect for telecommunication.

Related Job Salaries

Key Stats for Online Community Manager

Gender

Female
73 %
Male
27 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 54 votes.
Less than 1 year
6%
1-4 years
63%
5-9 years
23%
10-19 years
8%
20 years or more
1%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Online Community Manager Salaries

▲29%

▲21%

National Average
$47,000

▼7%

Skills That Affect Online Community Manager Salaries

Copywriting
▲12%

Media / Public Relations
▲11%

Market Research
▲11%

People Management
▲10%




Strategic Marketing
▲4%



National Average
$47,000



Blogging
▼11%

Community Outreach / Activism
▼16%

Online Marketing
▼19%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 54 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
6%
1-4 years
63%
5-9 years
23%
10-19 years
8%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 69%
vision benefits
Vision: 59%
dental benefits
None: 21%
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