Median pay for Online Community Managers in the United States lies in the neighborhood of $49K per year. Location and experience level each impact pay for this group, with the former having the largest influence. Men are in the minority of survey respondents, with female Online Community Managers making up 71 percent. Most Online Community Managers like their work and job satisfaction is high. A fair number report receiving medical coverage from their employers and a strong majority collect dental insurance. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$32,391 - $74,627
(Median)
$32K
$49K
$75K
MEDIAN: $48,907
10%
50%
90%

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$12.53 - $29.42
(Median)
$13
$17
$29
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$32,391 - $74,627  
   
Bonus
$215.32 - $8,261  
Profit Sharing
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,213 - $74,528  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 380
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$70$140$210
Hourly Rate
$12.53 - $29.42  
   
Overtime
$15.32 - $195.74  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$140K$280K$420K
Bonus
$215.32 - $8,261  
   
Profit Sharing
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,213 - $74,528  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 55
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Job Description for Online Community Manager

Online community managers are focused on interacting with customers and clients through various online channels. As such, familiarity with social media including Facebook, Twitter, user forums and similar tools is a must to work as an online community managers. They are also the point of contact for the company for users, clients and customers. So, the ability to present the company in the best possible way throughout their interactions is key.

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Online Community Manager Tasks

  • Participate in social media sites to build the organization's presence and visibility among key clients.
  • Coordinate with marketing, web development, and legal teams for brand consistency.
  • Track metrics around participation, views, comments, and online interactions, analyzing to improve outreach.
  • Develop and act as spokesperson for social media strategy for sites like LinkedIn, Facebook, and Twitter.
  • Monitor and report on trends around organization and social media to marketing and product development teams.

Common Career Paths for Online Community Manager


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Online Community Managers' salary tends to stay somewhat level for those who assume higher-end positions like Social Media Manager. Median pay for Social Media Managers is $43K.

Online Community Manager Job Listings

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Popular Skills for Online Community Manager


Online Community Managers seem to require a rather large skill set. Most notably, skills in Copywriting, Market Research, Media / Public Relations, and People Management are correlated to pay that is above average, with boosts in pay of 10 percent. Skills that pay less than market rate include Blogging, Email Marketing, and Social Media Optimization. Those familiar with Social Media Marketing also tend to know Social Media Optimization.

Pay Difference by Location

National Average: $47,895

Larger city markers indicate a job is popular in that location.

For Online Community Managers, working in the bustling city of San Jose has its advantages, including an above-average pay rate. Online Community Managers will also find cushy salaries in San Francisco (+28 percent), Seattle (+12 percent), Washington (+9 percent), and Portland (+6 percent). Online Community Managers in Miami take home the lowest salaries, earning a whopping 27 percent less than the national average. Employers in Salt Lake City and Austin also lean toward paying below-median salaries (22 percent lower and 14 percent lower, respectively).

Online Community Manager Reviews

What is it like working as an Online Community Manager?

Online Community Manager in Philadelphia:
"Fast-Paced Juggling, Many Projects At Once."
Pros: Engaging with clients, prospects and colleagues.
Cons: Technical aspects like HTML for email, communications and webpage creation.

Online Community Manager in San Jose:
"Fun Work Environment."
Pros: Love the project I work and the fact that its a well-rounded job. I get to see through a project from the beginning until long after the project has ended. I also love the blogging community and this job allows me to be a part of this wonderful community.
Cons: Stressful environment, inability to telecommute even though the job perfect for telecommunication.

Related Job Salaries

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Experience Affects Online Community Manager Salaries



National Average
$48,000


Skills That Affect Online Community Manager Salaries

Copywriting
up arrow 10%

Media / Public Relations
up arrow 9%

Market Research
up arrow 9%

People Management
up arrow 8%

Marketing Communications
up arrow 3%

Project Management
up arrow 3%

Strategic Marketing
up arrow 3%

Web Content Management
up arrow 2%

Social Media Marketing
0%

National Average
$48,000

Customer Service
up arrow 1%

Content Management
up arrow 3%


Email Marketing
up arrow 5%

Blogging
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 50 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
5%
1-4 years
63%
5-9 years
23%
10-19 years
9%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 70%
medical benefits
Vision: 61%
dental benefits
None: 19%
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