Online Community Manager Salary

Earnings for Online Community Managers in the United States come in at around $48K per year on average. Location and experience level each impact pay for this group, with the former having the largest influence. For the most part, Online Community Managers enjoy their work and report high levels of job satisfaction. Not all workers are lucky enough to have benefits; in fact, nearly one-fifth are without coverage. Medical insurance is claimed by a fair number and dental insurance is reported by a majority. Female Online Community Managers make up most of the survey respondents at 72 percent. This overview is based on answers to PayScale's salary questionnaire.
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$31,468 - $73,390
$31K
$48K
$73K
MEDIAN: $47,755
10%
50%
90%

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$11.63 - $29.76
$12
$17
$30
MEDIAN: $17.46
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$31,468 - $73,390  
   
Bonus
$242.40 - $8,557  
Profit Sharing
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,855 - $73,280  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 354
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$11.63 - $29.76  
   
Overtime
$14.87 - $46.64  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$242.40 - $8,557  
   
Profit Sharing
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,855 - $73,280  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 55

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United States (change)

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Job Description for Online Community Manager

Online community managers are focused on interacting with customers and clients through various online channels. As such, familiarity with social media including Facebook, Twitter, user forums and similar tools is a must to work as an online community managers. They are also the point of contact for the company for users, clients and customers. So, the ability to present the company in the best possible way throughout their interactions is key.

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Online Community Manager Tasks

  • Develop and act as spokesperson for social media strategy for sites like LinkedIn, Facebook, and Twitter.
  • Monitor and report on trends around organization and social media to marketing and product development teams.
  • Track metrics around participation, views, comments, and online interactions, analyzing to improve outreach.
  • Participate in social media sites to build the organization's presence and visibility among key clients.
  • Coordinate with marketing, web development, and legal teams for brand consistency.

Common Career Paths for Online Community Manager


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Many Online Community Managers move into a Social Media Manager role, which does not lead to a big boost in pay. Social Media Managers on average bring in a similar salary to Online Community Managers.

Online Community Manager Job Listings

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Popular Skills for Online Community Manager


Online Community Managers seem to wield many skills on the job. Most notably, skills in Copywriting, Market Research, Media / Public Relations, and People Management are correlated to pay that is above average, with boosts in pay of 13 percent. At the other end of the pay range are skills like Online Marketing, Community Outreach / Activism, and Blogging. Most people skilled in Social Media Marketing are similarly competent in Social Media Optimization.

Pay Difference by Location

National Average: $46,610

Larger city markers indicate a job is popular in that location.

For Online Community Managers, San Francisco provides a pay rate that is 38 percent greater than the national average. Online Community Managers will also find cushy salaries in San Jose (+38 percent), Portland (+35 percent), Seattle (+18 percent), and Washington (+6 percent). Online Community Managers in Miami earn salaries far below the national average by 33 percent, proving that geography overwhelmingly affects the pay scale for those in this field. Workers in Salt Lake City and Austin earn salaries that trail the national average for those in this profession (20 percent less and 13 percent less, respectively).

Online Community Manager Reviews

Q: What is it like working as an Online Community Manager?

Online Community Manager in Philadelphia:
"Fast-Paced Juggling, Many Projects At Once."
Pros: Engaging with clients, prospects and colleagues.
Cons: Technical aspects like HTML for email, communications and webpage creation.

Online Community Manager in San Jose:
"Fun Work Environment."
Pros: Love the project I work and the fact that its a well-rounded job. I get to see through a project from the beginning until long after the project has ended. I also love the blogging community and this job allows me to be a part of this wonderful community.
Cons: Stressful environment, inability to telecommute even though the job perfect for telecommunication.

Related Job Salaries

Key Stats for Online Community Manager

Gender

Female
72 %
Male
28 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 51 votes.
Less than 1 year
6%
1-4 years
63%
5-9 years
22%
10-19 years
8%
20 years or more
1%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Online Community Manager Salaries

▲26%

▲22%

National Average
$47,000

▼7%

Skills That Affect Online Community Manager Salaries

Copywriting
▲13%

Media / Public Relations
▲12%

Market Research
▲12%

People Management
▲11%



Strategic Marketing
▲5%





National Average
$47,000


Blogging
▼11%

Community Outreach / Activism
▼15%

Online Marketing
▼19%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 51 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
6%
1-4 years
63%
5-9 years
22%
10-19 years
8%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 70%
vision benefits
Vision: 60%
no benefits
None: 21%