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Online Community Manager Salary

Average Online Community Managers in the United States make around $48K per year. Location and career length each impact pay for this group, with the former having the largest influence. Health benefits are not enjoyed by everyone in this line of work, and nearly one-fifth lack any coverage at all. Medical benefits are reported by a fair number and dental coverage is claimed by more than half. The majority of Online Community Managers (66 percent) who took the survey are female. Most Online Community Managers report high levels of job satisfaction. The data for this synopsis comes from respondents who took the PayScale salary survey.
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$32,180 - $69,939
(Median)
32K
39K
48K
58K
70K
MEDIAN: $47,796
10%
25%
50%
75%
90%

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$11.11 - $29.67
(Median)
11
15
17
24
30
MEDIAN: $17.00
10%
25%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$32,180 - $69,939  
   
Bonus
$0.00 - $9,500  
Profit Sharing
$1,300 - $5,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,118 - $70,800  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 552
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.11 - $29.67  
   
Overtime
$12.91 - $35.23  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $9,500  
   
Profit Sharing
$1,300 - $5,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,118 - $70,800  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 77
United States (change)

Job Description for Online Community Manager

Online community managers are focused on interacting with customers and clients through various online channels. As such, familiarity with social media including Facebook, Twitter, user forums and similar tools is a must to work as an online community managers. They are also the point of contact for the company for users, clients and customers. So, the ability to present the company in the best possible way throughout their interactions is key.

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Online Community Manager Tasks

  • Participate in social media sites to build the organization's presence and visibility among key clients.
  • Coordinate with marketing, web development, and legal teams for brand consistency.
  • Track metrics around participation, views, comments, and online interactions, analyzing to improve outreach.
  • Develop and act as spokesperson for social media strategy for sites like LinkedIn, Facebook, and Twitter.
  • Monitor and report on trends around organization and social media to marketing and product development teams.

Online Community Manager Job Listings

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Popular Skills for Online Community Manager


Online Community Managers seem to require a rather large skill set. Most notably, skills in Media / Public Relations, Project Management, Market Research, and Strategic Marketing are correlated to pay that is above average, with boosts between 9 percent and 12 percent. Skills that pay less than market rate include Blogging, Copywriting, and Web Content Management. Those familiar with Social Media Marketing also tend to know Web Content Management.

Pay Difference by Location


Surpassing the national average by 34 percent, Online Community Managers in San Jose receive some of the highest pay in the country. Online Community Managers will also find cushy salaries in Washington (+18 percent) and San Francisco (+10 percent). The lowest-paying market is Chicago, which sits 20 percent below the national average. Employers also pay below the national average in Portland (16 percent lower) and Philadelphia (11 percent lower).

Online Community Manager Reviews

What is it like working as an Online Community Manager?
Online Community Manager in Philadelphia:
"Fast-Paced Juggling, Many Projects At Once."
Pros: Engaging with clients, prospects and colleagues.
Cons: Technical aspects like HTML for email, communications and webpage creation.
Online Community Manager in San Jose:
"Fun Work Environment."
Pros: Love the project I work and the fact that its a well-rounded job. I get to see through a project from the beginning until long after the project has ended. I also love the blogging community and this job allows me to be a part of this wonderful community.
Cons: Stressful environment, inability to telecommute even though the job perfect for telecommunication.

Related Job Salaries

Experience Affects Online Community Manager Salaries



National Average
$47,000


Skills That Affect Online Community Manager Salaries

Media / Public Relations
up arrow 12%

Project Management
up arrow 9%

Market Research
up arrow 9%

Strategic Marketing
up arrow 7%

Customer Service
up arrow 3%

Social Media Optimization
0%

National Average
$47,000



Content Management
up arrow 6%


Copywriting
up arrow 10%

Blogging
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 131 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
4%
1-4 years
70%
5-9 years
19%
10-19 years
6%
20 years or more
0%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 66%
vision benefits Vision: 54% employee benefits None: 21%